Head of the HR Solution Center of Zucchetti Healthcare, leading our people to provide outstanding results for our Customers, supporting them in their daily processing of organizing, controlling and remunerating their staff through the path of the digital transformationIn the extra time operating as President of the primary and secondary grade School Institution Mezzolombardo - Paganella (TN) and as board member of the "Famiglia Cooperativa Brenta Paganella", a local GDO with 8 pos.Previous main experiences: - Head of COSMAN Technical Cost Competence Center, coordinating projects of Digital Cost Management for medium and big firms on Telecommunication Infrastructure and Service, Energy supplies and Maintenance activities.- Deputy Director (Volunteer) at "Trentino AA/Soudtirol" Branch of PMI-Northern Italy Chapter- As volunteer in charge of the organization of touristic events (design and management) for my living town in the last 5 years, as President of the "pro loco" tourist and social association and as executive board member of the zoo park of Spormaggiore- Project and Program management and internal process assessment and compliance in the International Business division of DEDAGROUP spa, for the Financial Institution market of Mexico and U.S.A.- Project management in SW solution for foreign Bank (Croatia, Hungary, Albania, Mexico).- Head of Service Support for foreign Banks: process organization, team coordination an mentoring for the service support delivering. Support in defining internal software life cycle service process and procedures - E2E Business Processes monitoring and support. High impact problems management. Operative interface between internal business client and technical supplier/outsourcer for H3G BSS Area (CRM-PeopleSoft, Billing, ETL, EAI, MNP) overall for business process as Dealer Support and Deploy, Service Activation, Service Management and Help DeskSpecialties: ITIL® V3 Foundation for IT Service Management certifiedPMP® Project Management Professional certified