- Responsible for procurement and manufacturing of both standard and customproducts. Responsibilities include supplier sourcing, price analysis, procurementof goods, placing POs, contacting suppliers, inventory management, reporting toupper management, providing CAD drawings, and more.- Manage personnel in customer service, shipping, and manufacturing.- Identify ad-hoc opportunities for operational improvement, and work alone orwith others to implement solutions.- Project manages all custom orders from its conceptualization to finaldeliverables

- Team member in implementing new ERP and CRM system company-wide.- Trainer for new employees on how to use the ERP and CRM.- Lead contributor in revamping and implementing a new internal trackingsystem for customer service cases.- One of the lead members in converting the new phone system company-wide.- Contributed in procurement for custom projects.

- Revamped and expanded the recertification program which includedmarketing, sales calls, and logistics.- Charged with developing and implementing new operational processes andprocedures for the recertification program.

- Managed the renal portfolio across the United States to ensure companies didnot go over the allocated number of new patients.- Lead contact for the call center regarding the renal portfolio program.

- Designed, developed, and implemented new RFP presentations in bothelectronic and print.- Contributed to updating the website.- Worked events such as Bears games and the Lollapalooza.

-Converted marketing campaign from English to Spanish to increase sales within Hispanic communities.