Emil Knudsen Email & Phone Number

Copenhagen, Dk

Copenhagen, Capital Region Of Denmark, Denmark

Pricing:Coordinate corporate pricing between Sales and Revenue.Creating corporate rate pricing strategies across 29 hotels in Denmark.Analyzing corporate production and following up with Key Account Managers to ensure targets being met.Coordinating campaigns together with Marketing.Revenue Optimization:Optimizing revenue at Scandic Copenhagen, Scandic The Mayor and Scandic Aarhus Vest.Supporting and motivating team members in their daily work tasks, as well as coach, monitor and professionally challenge three team members.Guideing and securing that Revenue Managers work with decided tools and processes.Supporting usage of our PowerBI reports and analysis tools.Supporting data base developers with data validation.Assist with report creation in PowerBI.Assisting team members across the organization with ad hoc analysis.

Denmark

- Scandic Regina (1.sep 2022 - 31.mar 2023)- Scandic Bygholm Park (1.sep 2022 - 31.dec 2022)- Scandic Opus Horsens (1.jan 2023 - 31.mar 2023)- Scandic Sønderborg (1.sep 2022 - 31.mar 2023)- Scandic Roskilde Park (1.sep 2022 - 31.may 2023)- Scandic Ringsted (1.sep 2022 - 31.mar 2023)- Scandic Palace (1.apr 2023 - 30.nov 2023)- Scandic Nørreport (1.apr 2023 - 30.nov 2023)- Scandic Falkoner (1.apr 2023 - 30.nov 2023)

Copenhagen, Capital Region, Denmark

Copenhagen Marriott Hotel (406 rooms), AC by Marriott Bella Sky Hotel (811 rooms), and Crowne Plaza Copenhagen Towers (366 rooms)

Optimizing revenue of a portfolio of 809 rooms across six properties in the south region of Denmark.Managed to achieve an all-time high monthly room revenue / RevPAR at Scandic Olympic, as well as an all-time high monthly occupancy and revenue at Scandic Sønderborg - all during the Covid-19 pandemic.- Scandic Bygholm Park- Scandic Jacob Gade- Scandic Kolding- Scandic Sønderborg- Scandic Olympic- Scandic Odense

Assistant Revenue Manager – Revenue Analysis & Business EvaluationJumeirah Group – Dubai Commercial ClusterThe Dubai Commercial Cluster includes 9 hotels in Dubai - Burj Al Arab, Jumeirah Beach Hotel, Madinat Jumeirah, Jumeirah Emirates Towers, Jumeirah Creekside Hotel, and Zabeel House The Greens. Main responsibilities of the role includes:- Providing analysis on; • Pricing efficiencies• Market share performance• Channel analysis• Market Segmentation• Room Type utilization • Tracking performance of promotions- Updating and evaluating daily/weekly/monthly reports such as:• Daily pick-up report• Pace report by market segment• Pace report by Company/Agents• Holidays / city wide events pace report• Paid vs. Stayed room type report• Month-end reports of actual performance versus forecast and budget and identifying trends that can impact future performance- Assisting revenue colleagues with operational revenue related tasks:• Group displacement analysis and group quotations• Retail and Wholesale pricing strategy• Forecasting• E-Distribution related tasks- Supervising a team member (Revenue Executive)- Training / guidance of interns and cross trainees

Dubai

Jumeirah Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards for its luxurious properties and excellent service standards. The company was founded in 1997 with the aim to become a hospitality industry leader through establishing a world class portfolio of luxury hotels and resorts.Being a part of the Revenue / Business Intelligence team at the Jumeirah HQ, I have been dealing with tasks such as: - Making sure that data from the entire portfolio is being captured in the BI system on a daily basis. - Develop the BI systems for greater usage and better operational performance.- Report / Dashboard development and maintenance of Qlik Sense tool.- Creating monthly reports such as KPI Report and Market Share Reports for senior leadership.- Developing and maintaining RevTRIC tools used by revenue leaders across the Jumeirah portfolio. - Developing a Distribution Cost Analysis Tool and identifying areas/channels where there are room for improvement.- Providing adhoc analysis for the senior revenue leaders such as:• Market Share analysis• Market Segmentation• Channel distribution• Room Type utilization• Source Market Trends• Pace analysis - Assisting revenue leaders across the Jumeirah portfolio with adhoc requests, such as RevTRIC tool updates, fixing broken reports/tools, data insights, as well as BI tool trainings.- Developed a Distribution Cost Analysis tool in corporation with the Financial Analyst to analyze the channel costs through the various distribution channels- Enhanced the Daily Consolidated Report used throughout the Jumeirah portfolio. Made it more automated to save working time in the mornings.

Doha, Qatar

Located near the airports of Doha, Oryx Rotana (now Hyatt) is a 5-star deluxe hotel with 400 rooms and suites opened in 2010. It features several F&B outlets, which are among the most popular in Doha such as Al Nafourah Garden and The Cellar. During the 18-month Management Training program I have been dealing with:- Pricing of rooms / rate decision making- Done forecasting and a part of budget creation- Been a part of IDeaS RMS setup- In charge of all E-Distribution on hotel level including:o OTA setupo Rate plan setup / Rate loadingo Rate mapping / updating Data Dump Fileso Updating online content to be consistent on all OTA’so Solving rate paritieso In charge of DPI audit reportso Sending weekly E-Distribution checklist to HQo One month cross exposure in EDS Team at HQ- Worked with following RM and BI tools:o STR reportso Hoteligenceo TravelClick / Rate360o yourVoyager CRS- Prepared and presented weekly revenue meeting- Prepared monthly revenue reports for Corporate Office and Owner- Processed and confirmed corporate and individual room reservations over the phone and email, as well as updating all reservations booked through online travel agents.- Co-ordinated and handled group requirements and activities once the group contract had been established, including rate code / accounting instructions are properly set up and rooming list is entered correctly.- Ensured that VIP bookings was updated with traces for special requests and actions to be taken.- Organized transportation with the hotel limousine company and followed up on the information provided.- Handling customer complaints related to Reservations Department.- Been in charge of daily reports such as Rate Variance Report, Cancellation Report, Arrival Report, No-Show Report, and commission reports.- Related monthly reports (reservations + sales).- Making new and updating current SOP's- Training and supervising a team of 4-5 people

Dubai

Based in Dubai, the Emirates Group has more than 60,000 employees, most of them working at the Dubai International - the world's busiest international airport. The Group comprises of dnata, one of the largest air services provider globally and Emirates airline, the Group’s rapidly expanding and award-winning international carrier. Currently, Emirates flies to over 140 destinations across 6 continents on a modern fleet of 220 wide-bodied aircraft, including the biggest fleet of the Airbus A380. My duties:CHECK-IN:- Check-in passengers (multiple destinations) * Economy Class, Business Class, and First Class passengers- Check validity of passports and visa- Guiding passengers in Terminal 3BOARDING GATES:- Board passengers by scanning their BP * Economy Class level, and from Business Class and First Class lounges- Guide/send passengers to the aircraft according to seating zones- Hand baggage collection -> interception of hand baggage- Ramp Coordinator for remote departures - guiding passengers into their respective coaches (Economy, Business, and First)- Remote arrivals and remote departures -> makes sure that passengers board/disembark aircraft without any problems- Taking care of arrivals -> greet passengers when disembarking aircraft and guide them to arrival or transfer area

The Copenhagen Marriott Hotel is one of the largest 5-star hotels in Scandinavia. Situated on the city's picturesque harbor, the Copenhagen Marriott Hotel offers 402 elegant rooms and suites and the refined, 5-star service you'd expect from a Marriott. It is an international and diverse working place with approx.180 associates from close to 40 countries. My duties:Working together with the Director of Revenue Management.-Introduced to Revenue Management within Marriott-Worked with OneYield, MRDW, OKI, HPP, MARSHA, OPERA-Made smaller tasks while DORM was on task force-Assisting DORM with daily tasks-Made competitive sales profile of Marriott by comparing the hotel with its competitors.

Bachelor Of Science (Bsc), Hospitality Administration/Management

Study Abroad in Dubai for 1 year. Courses: Strategic Management, Real Estate Hotel Finance, Revenue Management, Culture, Service.

Bachelor Of Science (Bsc), Hospitality Administration/Management

Courses: Revenue Management, Accounting/Finance, Leadership, Business Development, Customer Relations, Restaurant Management

Education record