Training And Education Facilitator
As a facilitator, I've been co-developing and conducting trainings for both new and seasoned employees. The courses range from full month-long introduction courses to specialized courses in sales and customer service issues. This entails balancing the interests of team leaders, trainees, customers and the company as a whole, to support the development of our autonomous, driven consultants. I've completed the TDC Group Trainer Course over a year, a set of practical and theoretical trainings specializing in group relations, classroom leading, metaprograms, learning styles, cooperative learning, didactic learning and design & planning of training courses.