Junior Digital Solutions Technician
Current- With Costa Rica Team (Jan/23 - Aug/24) - Developed and deployed BOTs to automate the document archiving process within SAP, significantly improving efficiency and accuracy. - Collaborated with cross-functional teams to gather requirements, ensuring BOTs met business needs and compliance standards. - Monitored and maintained BOT performance, troubleshooting issues promptly to minimize downtime. - Optimized BOTs for enhanced efficiency, scalability, and reliability, resulting in reduced processing times and increased productivity.