Emily Quinn Email & Phone Number

Pickering, On, Ca

Ontario, Canada

- Facilitated the coordination of over 50+ successful events; with teams ranging in size from two to 20 staff.- Documented and kept detailed organized step-by-step checklists, maintained a big picture focus while keeping track of all the small details.- Oversaw the set-up and execution of a variety of events; these events can range from small networking meetings with a few dozen guests to large scale weddings or conferences with hundreds of attendees.- Provided a solution based approach to all problems as well as ensured flexibility when adapting to last minute changes.- Collaborated with management about streamlining service systems, enhancing, shaping, and implementing new serving and clearing techniques- Lead, coach and develop the hospitality staff to allow them to provide the highest level of service.- Complete and review event specific administration duties, opening bar counts, floats, event checklist, table set-ups, sections, event log and closing bar counts.

Pickering, Ontario, Canada

- Responsible for the creation, publication, and distribution of general practices, policies, and training for the new department of Operational Support.- Identified areas for improvement and implemented improvements to processes; increasing departmental productivity from 90% to 95%.- Handled sensitive information in a confidential manor, as well as performed quality assurance checks on automotive contracts, bank drafts, cheques, insurance documents and liens.- Demonstrated intermediate to advance skills and knowledge of Excel, as well as other Microsoft Office applications- Communicated effectively across the organization from direct team all the way up to the CEO of the company through use of excellent interpersonal skills.- Provided high level administrative support to executives, management, other departments, and customers, resulting in a positive impact on the company’s overall performance and morale.

Pickering, Ontario, Canada

Pickering, Ontario, Canada

- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.- Established objectives to offer team members clear roadmap to help company achieve overall goals.- Helped with planning schedules and delegating assignments to meet coverage and service demands.- Recognized staff for contributions to company success to foster engagement and increase productivity.- Made hiring recommendations to increase company's productivity and profitability with quality workers.- Reduced financial discrepancies to minimize threats to health and productivity of business.- Mentored team members to enhance professional development and accountability inworkplace.Accomplished- Facilitated the recruitment and selection of successful and dedicated workers.- Worked closely with our marketing team to promote food and beverage sales in our lounge, resulting in higher sale volumes seen. - Lead and successfully held a retirement surprise event for a group of Toronto Police Officers, the success of this event lead to my hosting more than 10 other events for the organization.

Pickering, Ontario, Canada

- Assembled and disassembled unique and planned customized displays.- Processed sales, refunds, swaps, licensee orders; frequently handled cash and would reconcile nightly funds on every shift with no discrepancies. - Acquired product knowledge from a variety of platforms to provide exceptional customer service and accurate enjoyable recommendationsAccomplished- Facilitated the introduction to, and training of, the Same Day Pick-Up ordering system in two locations (Ajax and Brooklin). Familiarized these teams with the online receiving, picking, and pick-up of products.

Peterborough, Ontario, Canada

- Coordinated and scheduled meetings, made reservations, confirmed appointments, and provided direction when required. - Prepared forms and other documents related to sales, contracts, customizable options and purchaser information.- Managed contact tracing, screening, and guest information.- Entered and maintained property listings. Accomplished- Assisted in the documentation and sales of over 20+ multi-million dollar pre-built homes. - Simplified the purchasing process for my direct supervisor illustrating the use of autofill options, as well as creating a customized organization system for her.

Peterborough, Ontario, Canada

Ontario, Canada

Toronto, Canada Area

Season Position

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration

Bachelor Of Business Administration - Bba, Human Resources Management And Services