Emily Abreu Email and Phone Number

➢ Conduct initial patient assessments to identify needs & goals of children & their families➢ Research, vet & gather resources within communities to improve patient & family’s quality of life➢ Collaborate with care-team regarding needs and concerns of parents, with and about their children➢ Document all patients/family encounters and contacts made on behalf of the patient in system database (EPIC) while strictly adhering to the policies and procedures of NYCHH➢ Present weekly case conference to the patient’s care team and responsible for organizing the agenda and keeping track of minutes➢ Help patients/family utilize resources, including scheduling appointments and assisting with completion of application for programs for which they may be eligible➢ Manage assigned 40-50 caseload of patients per month➢ Help patients/family with referrals and services such as earlyintervention (EI), Committees on Preschool Special Education(CPSE), Applied Behavioral Analysis therapy (ABA)➢ Assist patients/family in applying to 3K for All➢ Participate in NYU Langone Health CHW H+H Survey Study via administration of surveys to patients to assess SDOH needs

Preparation of pamphlets, brochures, masks and hand sanitizersCanvass low-income neighborhoodsTable events, interact with residents, keep track of material/supplies distributed, compile reports of day-to-day activities Make vaccine appointments for residents who want 1st/2nd/3rd doseFollow up with residents regarding vaccinesPromote CBO, network with other organizationsCreate surveys, make presentations promoting COVID-vaccine awareness

Greet & redirect clients to available vaccination unitsScreen & register clients for 1st & 2nd dose appointments for coronavirus vaccines in fast paced setting Participated in Community Outreach Initiatives to spread awareness of vaccine hub location, efficacy of vaccine, and other useful information Assisted & translated for Spanish-speaking clients Accommodated & assisted elderly and disabled clients in the process of scheduling 1st & 2nd dose appointments of COVID-19 vaccine

Taught basic life & academic skills to 9 year old low functioning autistic child (washing hands, brushing teeth, grabbing paper towel, etc) Promoted social growth by engaging in conversation at home and playtime at local parkAssisted with homework, card games, pronunciation practice, alphabet, numbersDocumented increase of motor skill adaption, as well as social, psychological and emotional growth, recorded relevant information

Processed transactions for an average of 200 customers a day, including purchases, exchanges, and returnsRetrieved delivered packages for ~80 customers picking up online orders dailyPromoted the brand by showcasing on sale merchandise to customers who asked for suggestions on a daily basis. Managed flow of inventory which includes unloading newly arrived merchandise and adding security tags and replenishing merchandise sections to maintain sales

Assisted customers in making selections and finalizing sales in the shoe department.Encouraged customers to buy, celebrate the purchase, and create a lasting impression of the company.Effectively able to maintain selling room presentations, and restocking them on a regular basis.Proficient in politely handling returns and exchanges by following company protocol.Convinced customers to sign up for Macy’s store credit card.