• Travels to trade shows to leverage industry expertise buying from high-value customers

• Architected trade show strategy and presence for industry leader in collectible card market across the West coast• Negotiated contracts with venues and suppliers• Selected, trained and arranged travel plans for 8+ member teams• Directed social media marketing strategy for event awareness• Tracked targeted financial goals and compiled detailed financial reporting post-events

• Met daily with key business partners to facilitate high margin transactions• Provided excellent customer experience and white glove service both in-person and digitally• Maintained familiarity and pricing knowledge for over 15,000 SKUs• Worked closely with Marketing team to design and deliver holiday promotional items

I managed multiple projects including the development of an archive system for the company's projects and documents, as well as a scheduling system for the firm's lead designer.

I supported Nayamode's digital marketing initiatives in a wide range of ways. This included creating and editing Power Points, scheduling and participating in high-level interviews and direct marketing sessions, framing company objectives to prospective partners and transcribing client testimonials. Nayamode's clients are some of the leaders in their industries, including Microsoft, Unity and McAfee.

EdSurge helps schools find, select and use technology to support all learners. As a part of the marketing team, I designed and built marketing campaigns to update and populate the EdSurge Index, a comprehensive database of education technology. In doing this, I worked with Marketo and other CRM programs to connect with educators and edtech companies.

UserTesting provides companies such as Facebook, Walmart, and Apple with valuable feedback from potential customers around the world, with a focus on user experience and design. The panel department focuses on screening and evaluating testers to ensure the highest quality feedback is provided to clients. Over the summer, I assessed over 4,000 tester submissions and filtered out any that were deemed unsuitable by company standards. I also provided quality feedback for those that performed well.

Installed VOIP phones, upgraded desktop computers and resolved compatibility with legacy workflow software for a company of 60 people. Provided full-time tech support, while also pinch-hitting on customer calls. Created workarounds for several existing technological problems in the company.

Updated and organized paper based medical-record information for more than 1,000 patients. Recorded sales to customers as well as the store's own purchases of supplies.