Emily Ashton's Location
Los Angeles, California, United States, United States
Emily Ashton's Contact Details
Emily Ashton work email
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Emily Ashton personal email
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Emily Ashton phone numbers
About Emily Ashton
Emily Ashton is a Payment Partnerships- Strategic Sales at Forter. She possess expertise in customer service, fundraising, community outreach, microsoft office, management and 16 more skills.
Emily Ashton Work Experience Details
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Payment PartnershipsForter May 2024 - PresentNew York, New York, Us -
Senior Manager, Customer SolutionsMarqeta Feb 2023 - May 2024Oakland, California, UsKey member of the Customer Solutions Presales team responsible for designing card programs, and BaaS solutions that meet customer needs, comply with regulations, minimize time to value, and maximize revenue.Responsible for working with Sales leads and clients to gather and understand customer requirements and translate them into solutions that align with business goals. Responsible for anticipating complexity, and demonstrating solution simplification by being prescriptive in helping design card and BaaS solutions and guiding clients to a long-term viable solution.Direct and close collaboration with Sales Engineering and Product to ensure technical aspects and requirements are aligned with operational expectations. -
Senior Manager, Strategic Operational Account ManagerMarqeta Nov 2021 - Feb 2023Oakland, California, UsKey operational leader of the Strategic Accounts team that managed and nurtured client relationships to ensure strategic customers' potentials were maximized.The primary point of contact for clients for all operational account-related activities.Work encompassed helping sign new customers in addition to ensuring the success and expansion of existing Strategic Accounts.Responsible for operational sales and expansion strategy by bringing project management and operational expertise to the sales cycle and guiding clients through the nuances of configuring and operating a card and BaaS program. Closely partnered with appropriate internal teams to provide clear bank/network/card partner deliverables and regulatory compliance.Collaborated with Product and Engineering to influence the product roadmap to meet the needs of strategic clients. Negotiated technical and operational contract terms, and service-level agreements.Key strategic accounts included Goldman Sachs, Uber, and a major, well-known tech giant.
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Manager, Ripplenet Membership ProgramRipple Jan 2020 - Oct 2021San Francisco, Ca, UsResponsible for leading the RippleNet Membership Programs overall strategy and implementation of high-level program initiatives, and optimizing productivity and nurturing program success. In charge of building a trusted community of financial institutions that collectively and democratically govern and evolve the RippleNet global payments network. Assist in the continued development, implementation and management of governance and legal framework for the RippleNet global payments network.Heightened focus on building and maintaining a program that promotes open, inclusive and sound payment practices and ensures appropriate standards of governance and regulatory compliance. Oversee communication and education of new clients, and internal and external stakeholders on the mission and vision of RippleNet Management Program and the Membership Agreement. Manage other related strategic initiatives including compliance related activities. -
Global Project OfficerRipple Aug 2018 - Jan 2020San Francisco, Ca, UsResponsible for process and operations management within the Global Project Management and Customer Success teams. Built out processes and standards, and identified best practices and process improvements throughout the Customer Success teams and ensured alignment and standardization with other teams in the company including Legal, Sales, Business Development, Product and Finance. Coordinated capacity forecasting, planning, and assignment processes used within the Customer Success organization.Responsible for representing and communicating on behalf of the Global Project Management team in cross functional meetings, and reporting to executives and stakeholders.
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Client Project ManagerIngenico Epayments | Shaping The Future Of Payments May 2016 - Jul 2018Puteaux, Île-De-France, FrResponsible for project managing all aspects of a merchant’s on-boarding activities for the full sales cycle.Direct collaboration with both internal stakeholders (Sales, Credit & Risk, Compliance, Legal, Pricing, Payment Partnerships), and external stakeholders (Banks, Payment Acquirers, alternative payment providers) to provide a seamless and scalable on-boarding process. Focus on customizing on-boardings unique to individual merchant needs, and guiding both internal sales teams and merchant's through the complexities of working within a global payments environment. Key areas of expertise include an understanding of product offerings, KYC documentation, legal agreements, pricing terms, and an understanding of technical implementations. -
Merchant Services ManagerIngenico Epayments | Shaping The Future Of Payments Aug 2014 - May 2016Puteaux, Île-De-France, FrResponsible for managing the operational relationships of strategic globalaccounts. Global accounts including but not limited to: Google, LinkedIn, Wikimedia, Apple, American Eagle, Rotary International, Priceline, Rosetta Stone, Electronic Arts, and Rotary InternationalStimulate account growth and merchant satisfaction by providing multiple services including business analytics, analysis of data sets, key performance indicators/success rates, technical troubleshooting, trainings and general ecommerce consultancy needed in order to promote the most efficient and effective B2B model.Aid in the development of new and existing features for merchant profiles by working with cross-functional teams to maintain all implementations are functioning, being executed within our SLA, and that merchant’s are fully updated and their concerns addressed.
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User OperationsLuvocracy Sep 2013 - Jun 2014Build and maintain daily business relationships with primary e-commerce vendorsProvide daily support and correspondence in dealing with member/vendor questions, special requests, and business needs Analyze user/ vendor activity in order to provide insight into furthering operational and marketing efficiency and effectiveness Collaborate with Marketing, Engineering, and Finance teams to provide transparency between user/vendor expectation, experience, and our business model Maintain website content and platform maintenance as related to website visuals and back-end processesContinually work to improve website quality and user experience by providing feedback relating to internal processes, potential bugs, and user/vendor feedback
Emily Ashton Skills
Customer Service
Fundraising
Community Outreach
Microsoft Office
Management
Politics
Administrative Assistants
Critical Thinking
Event Planning
Email Correspondence
Analysis
Editing
Creative Writing
Research
Social Media
Marketing
Writing
Political Campaigns
Facebook
Social Networking
Microsoft Excel
Emily Ashton Education Details
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San Francisco State UniversityPhilosophy
Frequently Asked Questions about Emily Ashton
What company does Emily Ashton work for?
Emily Ashton works for Forter
What is Emily Ashton's role at the current company?
Emily Ashton's current role is Payment Partnerships- Strategic Sales.
What is Emily Ashton's email address?
Emily Ashton's email address is ea****@****eta.com
What is Emily Ashton's direct phone number?
Emily Ashton's direct phone number is +166143*****
What schools did Emily Ashton attend?
Emily Ashton attended San Francisco State University.
What skills is Emily Ashton known for?
Emily Ashton has skills like Customer Service, Fundraising, Community Outreach, Microsoft Office, Management, Politics, Administrative Assistants, Critical Thinking, Event Planning, Email Correspondence, Analysis, Editing.
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