Emily Blackburn Email & Phone Number

Chicago, Illinois, United States

Within the last year: - Operated as a product owner in the retail data and analytics space, creating resources for quarterly PI planning sessions and helping teams utilize agile methodology to plan and track progress on technological enhancements. - Assisted in the synthesis of findings and creation of recommendations from AI model output to inform the client’s brick-and-mortar real estate strategy in North America.- Co-facilitated a technology assessment to help a client understand how their technological architecture could support a best-in-class product configuration strategy

West Lafayette, Indiana

• Officiated professional development workshops on topics such as building an effective resume, navigating a job fair, acing an interview, networking purposefully, negotiating job offers, and choosing a major. • Educated and empowered undergraduate students to take charge of their prospective careers by administering customized professional services including resume reviews, mock interviews, career planning sessions and job search assistance

Chicago, Illinois

• Designed an experience map detailing the effects of a new market segment on relevant stakeholders’ experiences with healthcare servicing processes, with special focus on brokers that support sub-accounts/employer groups. • Documented processes for the implementation of newly forming Association Health Plans as well as financial data and reporting standards related to the servicing of Multiple Employer Welfare Associations• Emphasized human-centered design strategies in various content validation sessions with the client, in order to ensure ease of consumption and usability of leave-behind documentation

Auburn, In

• Transitioned and reorganized Asset Management System from Maximo to Oracle through intensive data sweeps to enhance usability and user access time• Facilitated in-person supervisor, technician and requestor training sessions within Auburn and South Bend manufacturing plants in order to standardize procedures across facilities • Spearheaded production parts approvals processes (PPAP’s) for driven disc assembly die rebuilds to uphold scheduled production timeline and regulatory standards • Championed rapid improvement event (RIE) to improve low-running product storage in the Small-Pack Shipping Department• Fabricated screen-recorded training modules to remotely distribute knowledge of standard procedures to current and future employees

Purdue University

• Created 54 written pieces that have amassed a total of over 166,000 pageviews in order to generate ad-based revenue and traffic to sponsor's webpages • Hired, managed and trained a team of diverse employees to increase volume of written content and improve brand recognition• Conducted weekly progress meetings to brainstorm marketable content and compile reports to national editors using data from Google Analytics

Noblesville, In

• De-escalated delicate situations in order to facilitate the safety of performers and guests alike• Developed sharp observation and reaction skills through diligent patrols of the facility • Displayed care and compassion to enhance guest experience

Indianapolis, Indiana Area

• Created and revitalized website designs and content to drive consumers to client's service-based webpages using Wix and Google Analytics• Compiled and organized regional media contacts using Microsoft Office Suite and designed brand graphics using Canva and Adobe Illustrator in order to design and send out personalized e-mail blasts using Constant Contact and MailChimp• Drafted and proofread press releases and formal business proposals to communicate dates, times and details of events to a large number of diverse media outlets • Maintained social media presence for accounts of six small businesses to connect them with niche markets

Indianapolis, Indiana Area

• Adapted to high-stress situations during peak business hours in order to facilitate organization and efficiency in the front of the house• Utilized the HEARD technique to process customer requests and feedback through active listening, empathetic language, and effective problem diagnosis • Maintained a clean and positive work environment to promote happiness of guests and employees

Fishers, In

• Promoted efficient learning and organizational strategies to student with verbal learning disability in order to elevate academic performance• Developed and presented study strategies and test-taking skills while reviewing curriculum standards in order to promote long-term classroom success

Bachelor’S Degree, Industrial Engineering, Senior

Activities and Societies: Mentor in the Purdue Women In Engineering Program (WIEP), Recording Secretary for Alpha Chi Omega, Chief Campus.

Academic Honors Diploma And Ap Capstone Diploma

Activities and Societies: National Honor Society, French Honorary, DECA, Robotics Club, Campus Life, Communications Officer of Key Club.