Worked as a care coordinator for a chronic care management system serving Medicare patients with two or more chronic conditions. Called patients in order to obtain critical information regarding their health concerns. Assisted patients with health-related tasks such as medication refills, appointment scheduling, and specialist referrals. Requested records on behalf of patients from multiple specialists and send records to their primary care providers. Updated patients’ medical charts to reflect their most current health information. Updated doctors about their patients’ between-visit care. Connected patients to nurses to assist with their medical questions and concerns.