Emily Howard Email & Phone Number

Collaborated closely with the Marketing, Product, and Sales teams to address customer inquiries and concerns promptly.Proficient in utilizing CRM systems and Microsoft Office Suite.Proactively identified potential issues affecting customers and recommended solutions or communications.Achieved monthly increases in customer retention and successfully.

Coordinated local chapter of hearing aid non-profit, Hearing the Call.Maintained office and test equipment.Responsible for ordering and organizing audiological supplies, devices, and inventory.Supported medical providers with daily clinical operations.Facilitated logistics related to broken or damaged hearing devices.Provided training and diagnostic.

Coordinated and scheduled surgical appointments and procedures.Offered administrative support as needed, including training new employees.Managed the release of patient information to medical facilities and other parties while maintaining HIPAA compliance.Handled patient demographic input, insurance verification, and medical referrals.Organized and oversaw.

Bachelor Of Science - Bs, Science, Technology And Society

Activities and Societies: Kappa Delta

Associate Of Science - As, Biology, General

Activities and Societies: Phi Theta Kappa