Emily Levine Email & Phone Number

Kingwood, TX, US

Chicago, Illinois, US

Oversaw and developed relationships with a portfolio of 100+ key accounts, collectively valued at over $750k.Developed and implemented customer success strategies, leading to a 45% reduction in churn and an overall customer retention and satisfaction rate of 95%.Collaborated cross-functionally with sales, marketing, and support teams to ensure seamless.

Rosemont, Illinois, US

Exclusively managed key client accounts, serving as the primary contact for requests, orders, and inquiries. Client accounts under my management exceeded $1 million in company revenue.Effectively handled an average of 250 incoming client inquiries per week including calls, emails, and chats. Processed orders, addressed customer concerns, and effectively.

Optimized safety policies and emergency procedure manuals for major healthcare organizations.Procured and incorporated HIPAA guidelines into the employee policy handbook, ensuring compliance across the organization.Collaborated closely with the Arizona Department of Health Services during inspections, providing all necessary documents, materials, and.

Chicago, IL, US

Assisted students through the entire admissions and enrollment process. Recruited potential students who had expressed interest in pursuing an online BSN to RN program.

New York, US

Provided exceptional customer service by greeting and assisting customers with menu choices, addressing special requests, and ensuring a welcoming atmosphere. Prepared and served a variety of espresso-based beverages as well as a multitude of food items. Accurately handled cash and process payments, maintaining a balanced cash register at the end of each.

Managed client insurance verification, payment processing, and facilitated client referrals across multiple facility locations.Coordinated client appointments, new patient registry, and diligently enforced the COVID-19 protocols issued by the Arizona Department of Health in order to prioritize the health and safety of customers.Managed inventory of.

Coordinated routes to ensure the safe and punctual transportation of students relying on the service. Listened to and resolved client escalation issues. Recruited new drivers for the team and scheduled routes. Instrumental in securing $30,000 in funding to facilitate the acquisition of new hybrid cars, effectively enhancing the fleet's efficiency and.

Provided safe transportation to UA students around the university campus during evenings.

Orlando, FL, US

Welcomed and greeted guests with a friendly and positive demeanor, efficiently managed the seating map during multiple rushes to minimize wait time, and coordinated with servers to ensure a smooth service for guests. Assisted in maintaining the cleanliness and organization of the host stand/lobby area.

Tucson, Arizona, US

Ran multiple professional social media accounts which led to and increase in overall engagement with students and faculty. Helped recruit potential CESL members.

Newport Beach, California, US

Ensured customers were satisfied with their meals and maintained a positive environment with high quality products.

Greeted clients and visitors, provided excellent customer service at busy law firm. Assisted in converting sensitive documents from paper to electronic records.

Bachelor'S, Business Administration & Psychology

Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program