Emily Ching Email & Phone Number

Redmond, Washington, Us

Lead teams of Applied Scientists, Machine Learning Engineers and Software Engineers to build AI • Building Hallucination pillar of Microsoft Responsible AI platform - (1) Azure OpenAI runtime Hallucination Annotation and Monitoring capabilities for Customer Self-Service, (2) Hallucination Detection and Mitigation runtime system for B2B enterprise customers and small business with strict error tolerance, (3) Microsoft Responsible AI Groundedness Evaluation pipeline for release gate. • Developing online experimentation platform and auto-labeling pipeline to facilitate A/B testing and flighting of Microsoft Responsible AI solutions. • Built enterprise scenario knowledge graph and knowledge capabilities to enhance Cognitive Service horizontal product quality to enhance customer satisfaction. Released capabilities including knowledge driven pre-trained Form Key mapping for Document Intelligence product, Entity Aware Speech Recognition for Dynamics 365 customers.

Redmond, Washington, Us

Lead teams of Data Scientists, Data Engineers and Software Engineers to build Mixed Reality Data Platform and Insights.Responsible for building reliable, performant and scalable data pipelines for Cognition Device products that right amount of insight can be extracted at near real time to bring efficiency to close the loop with our customers. This includes HoloLens, Government Mixed Reality device and Mixed Reality Cloud. Responsible for the customer feedback experience in Windows Holographic world from user initiated, system initiated to upsell capability.

Redmond, Washington, Us

• Drove feature completion with quality through rapid, iterative software development checkpoints, while ensuring functional, performance and reliability requirements were met. • Devised strategies on identifying and collecting data insight on feature experiences. Executed the strategies by prototyping and iteratively improving customer insight collection methodologies that helped drive customer satisfaction.• Prototyped, designed and led team to build a customer feedback system helped shorten development diagnosis cycle within minutes by enabling collecting real-time feedback with relevancy logging. • Built, managed and retained a team of high-performing Software Design Engineers focusing on customer driven, data driven approaches in daily team activities.

Redmond, Washington, Us

Functional Project LeadWindows Inbox Application Store Release DriverOrganizational World Readiness Project Lead (25 team members, 6 teams cross 3 organizations)

Redmond, Washington, Us

Redmond, Washington, Us

Master'S Degree, Electrical, Electronics And Communications Engineering

Bachelor'S Degree, Electrical, Electronics And Communications Engineering