Emily Chokri Email & Phone Number

Phoenix, Az, Us

Scottsdale, Arizona, United States

•Monitors legislative bodies, state and local agencies•Created and maintain compliance knowledge base/resource center•Manage compliance training materials •Implement efficiencies within department •Manage and implement special projects as assigned•Maintains a repository of existing policies and procedures•Support general compliance in Arizona, Louisiana, Texas and D.C.•Work on various Compliance Projects

•Drop in support for HR Coordinators, HRIS Analyst, and Benefits Administrator when needed.•Partner with HR Business Partner's on larger projects and organizational changes.•Perform end-user testing for system configuration changes.•Manage and implement special projects as assigned.•Facilitate new hire orientation and ensure a positive onboarding experience.•Identify and execute continuous improvement of HR programs and processes to improve the overall employee and manager experience.•Fingerprint Clearance, I9, and Poster Auditing.•Responsible for ATS configuration

Scottsdale, Arizona, United States

• Directly support 15 BASIS schools throughout Arizona, DC, and Louisiana.•New hire onboarding including background screening, employment verification, fingerprinting, new hire paperwork processing, data entry, and detailed follow-up with new hires and managers.• Responsible for I9 and FCC audits.• Create, manage and maintain employee HRIS records in Paylocity• Collaborate with the payroll department to ensure timeliness and accuracy • Process all employee changes including salary, role changes, and separations•Complete Form I-9 and E-Verify entries in a timely manner.•Maintain personnel and other related files.•Resposible for both written and verbal verifications of employment•Run new hire orientation for central office employees•Train school administration on new hire procedures

•Deployment, Pandemic Support•Employee Intake and guidanceInput tickets

Prescott, Arizona

•Booking World and Domestic Travel for AAA Members. •With members from start to finish managing all of their trip details and ensuring that they have a seamless and stress-free vacation.•Knowledge of destinations, cruise lines, and tour companies•Recommending/ comparing travel insurance products •Utilize Apollo/Galileo - Smartpoint for air, hotel, car bookings, and invoices for cruise/tours•Create and manage Memberships in the company's membership system software•Ensure Members have all travel documentation before take off.•Help clients while on trip when travel issues arise such as flight delays•Help train employees on travel systems •"Super User" support role with new phone system role out•"Merger Guide" support role to help with company changes upon a merge•Plan/Coordinate travel events to promote products•Maintained currency on airline policies, tariff regulations, and travel laws tomaximize effectiveness

Prescott, Arizona

•Implemented up-selling strategies such as recommending accessories andcomplementary purchases to boost revenue•Tracked stock using company inventory management software to makesure customers' reservations and replacement rentals were filled•Built relationships with customers to ensure they chose Hertz again,resulting in many frequent renters who requested to work with me directly•Marketed for Hertz Location by traveling to different locations in thecommunity such as hotels and auto shops to bring in new business.

Orlando, Florida Area

Cross- trained while working at Wyndham Vacation Ownership. Helping Shell Owners book travel arrangements such as Air, Car, Cruise or Land Tours with their timeshare points.

Orlando, Florida Area

•Booking hotel, rental cars, airfare, and cruise with points or cash for Club Wyndham Owners.•Worked in a high-volume call center servicing both Wyndam and ShellVacation timeshare owners with travel planning needs•50+ Calls per day, managing own on-call/ off call times, making sure tobalance call time with the number of segments I was booking so ownerswere not waiting on hold•Supervised payments via credit and debit cards and handled all sensitiveinformation with professionalism and discreteness so Owner's informationwas protected•Utilized data management systems to ensure accuracy for all travelinvoices so Owners' files were easily accessible if they called in again

Sheraton Vistana Resort

Provide information to guest about menu items. Answer calls and take delivery orders.Upsell to make more revenue for restaurant.Give great customer service and assist with any customer needs even when not ordering.Help with delivery, taking guests order, up selling, and taking orders to room when needed.

Magic Kingdom

Disney College ProgramPart of multi-functional team•Delivered exceptional guest experiences while serving more than 3,000 meals per day.•Showcased the ability to manage multiple tasks and work well under pressure.•Partnered with multiple departments to ensure consistency and efficiency.•Successfully completed multiple training classes including Food & Beverage Core and Basic FoodSafety Class

Bachelor Of Arts - Ba, Business Administration And Management, General, 3.31

Activities and Societies: Dean's List Fall 2019 Dean's List Spring 2021

Certificate, Medical Insurance Coding Specialist/Coder, 3.6

Graphic Design