• Secured emergency COVID19 funding for our partners writing and winning a £50,000 bid for laptops to assist small charities and volunteers during the pandemic. • Contributed to the successful distribution of emergency food aid during the first weeks of lockdown working quickly to liaise with key partners, members of local authorities and food hubs in each London borough. • Lead partner for the ‘Big Volunteer’ project, which aims to recruit diverse and new volunteers into event volunteering across 5 boroughs. My role is to coordinate and liaise with the 5 project partners, the evaluator and the funder Sport England. • Processed grant applications for Greater London Authority funding streams (£25,000 and £3,900) which involves creating the application form, promoting the grant, participating in the decision panel and reconciling payments. • Organised the launch event of London Plus at city hall. • Developed the communications plan for the team and Co-created the communications strategy. • Secured pro-bono lawyer assistance and liaised with lawyers during a dispute with previous landlords. • Managed two office moves. • Assisting in the setting and monitoring of budgets with our accountant, including providing regular financial reports and expenditure forecasts for the finance committee and managing the day-to-day financial processes for London Plus.

• Delivered a bespoke volunteer brokerage service in Barnet meeting service targets• Coordinated and delivered outreach sessions, training sessions and events to recruit potential volunteers and sign-up organisations on behalf of the service.• Managed and wrote up the contract reports, gathering, collating and analysing data, presenting it at quarterly contract meetings to the funders contract manager • Managed the customer facing (volunteer involving organisations and volunteers) and communications methods of the service• Input and retrieved information on the database, Volunteer Connect• Wrote copy for the volunteer and organisation news letters, updating the website pages and writing volunteer case studies for reporting purposes• Built and managed relationships between the service, volunteers, organisations and key partners in the borough of Barnet • Achieved a placement rate of 29 % above national average of 14%

I delivered a new project in Hounslow ‘Help Your Health’ aiming to get people with long-term physical or mental health conditions into volunteering. This role required a high level of oral and written communication skills, to communicate with our referral partners, organisations with volunteering opportunities and with our volunteers whom all have varying level of needs. As part of this, I created an information document for the volunteers to outline the details of the programme, which is to aid the information we give the volunteers verbally in the first meeting as I identified that the volunteers all take in information in different ways.‘Help Your Health’ is a project that I am passionate about as I believe strongly that organisations benefit greatly from having a diverse volunteer and workforce and that individuals living with long-term health conditions should be able to access as many opportunities as possible.

I was responsible for the recruitment and management of 11 regular office volunteers. This involved planning and running induction training and additional on-the-job training, adapting the style of training to suit the learning style of the volunteer. Additionally, I carried out regular supervisions with each volunteer to assist with the personal development of each volunteer and to ensure that they could carry out the volunteer role to the best of their ability. Another part of my role was to manage day-to-day finance of the team such as raising purchase orders, sending out invoices and managing petty cash. It was vital that I had high organisation skills and kept attention to detail, to ensure the smooth running of the day-to-day finances on the volunteer services team.

• Processed timesheets for temporary employees - High pressure to ensure all members of staff were paid on time each week• Completed project to ensure employees right to work documents were up-to-date

• Highly organised to make sure travel, hotels, meeting rooms and lunch was booked when necessary for employees. • Ensured that any problems within the office such as faulty lights or broken office equipment were fixed or replaced as quickly as possible • Good levels of numeracy and attention to detail, to collate travel invoices at the end of each month and send to finance.

• Running daily sales reports, distributing to team and aiding in analysis• Support team in compiling and managing documentation using internal databases and excel• Business to Business calls to Marks and Spencer stores

•Team Leader for large-scale open day events