Establish and maintain customer relationships through a strategic and consultative sales approach in the Municipal marketAssemble cross-functional teams to deliver large project initiativesEngage with key client influencers to develop opportunities for instrumentation, reagents, and fully integrated solutions and servicesCreate, implement, and execute account plans to grow business year over yearMaintain an accurate sales funnel in Salesforce.com

Assembled a cross-functional team to execute Global Key Account initiatives through Compliance Optimization Review with ExxonMobilBalanced both Municipal and Industrial knowledge while managing an increasing cross-border territory in CanadaParticipated in Field Associate Engagement Kaizen and was the administrator for the field “Water Cooler” feedback forum

Promoted to Inside Sales - Canada. Use the phone to reach customers or prospective customers to increase incremental sales. Handle technical and applications sales questions from customers and provide prompt, accurate answers. Identify customers' needs and provide the 'best' or 'total' solution drawing from a wide range of products and services. Advise customers and prospective customers on relevant service offerings for each product inquiry. Calculate customer quotations. Manage and track progress on every sales lead from receipt and distribution, to final result.

Reviewed specifications of indirect/direct/contract bids and determined a Hach solution. Prepared quotations and completed applicable customer documentation to satisfy bid requirements. Identified and documented exceptions associated with specifications and terms and conditions. Coached upcoming talent to perform Bid Specialist job functions

Promoted to Project Specialist. Handled inbound sales calls for Hach lab products. Consistently meet all sales goals. Continued training and product knowledge. Assisted in compiling department KPI reports

Promoted to Inbound Sales Consultant. Processed customer telephone and hard copy orders for Hach lab and process instruments. Consistently met department and individual KPI’s. Continued training and product knowledge