Emily Dane Email & Phone Number

Hilliard, Ohio, United States

• Build and maintain relationships with an all optometrist client base.• Manage all technician and client care employees.• Respond and dispatch all incoming technical support requests. • Implement and manage all aspects of professional services automation software including creating tickets for technical support requests, dispatching, and client follow up. • Resolve desktop technical support requests. • Process and track equipment and software ordering

Westerville, Oh

• Manage all aspects of hiring including but not limited to posting job openings, screening and interviewing candidates while writing standard operating procedures regarding the process. • Create and analyze reports regarding how quality assurance issues have affected company revenue. • Manage the company’s online reputation through social media and websites.• Designed company business cards, presentation folders and promotional products.• Research and implement the most cost and time efficient processes and programs throughout all departments. • Manage all aspects of the electronic heath records and patient database software including software updates, edits, and issue resolution.

Columbus, Ohio Area