-Fulfilling all previous job responsibilities from the Resident Assistant position-Organizing and filing official documents to maintain organization in the Residence Life department -Communicating between higher administration and the Resident Assistant team-Maintaining availability for potential Housing and Residence Life questions-Leading small group informational meetings

-Analyzing texts written by peers-Educating students on correctly citing sources -Assisting students with the writing process-Explaining errors within texts

-Planned and advertised programs in the residence halls-Hosted meetings to improve communication between the Housing department and residents -Maintained order and safety in the residence halls-Built rapport with residents of all communities

-Worked closely with professors to complete tasks-Created posters to help promote upcoming departmental events -Contacted local schools to create a mailing list to improve communication -Updated alum records for the English and Creative Writing Department

-Performed effective customer service to guarantee customer pleasure-Trained incoming employees to follow the standards expected by the employer -Led employees to ensure the following of guidelines and efficient service