Emily Docherty Email & Phone Number

Edinburgh, Scotland, United Kingdom

• Providing administrative support in relation to life insurance for customers with different support needs during difficult times. • Developing goals by coaching colleagues on a monthly basis and providing feedback when necessary. • Being a first point of contact for financial advisors and researching the applicable trust forms for clients and assisting in processing power of attorney documentations. • Challenging current processes and implementing a new system for recognising the teams’ achievements and encouraging team members to support each other weekly.

Edinburgh, Scotland, United Kingdom

• Investigating complaints made from young players, parents, coaches, referees or staff in relation to abuse or degrading behaviour. • Supporting on match days to ensure children and fans are safe. • Ensuring that Hibernian FC are “Getting it right for every child.”

Dalkeith, Scotland, United Kingdom

Seasonal work within the Script Management Team. • Assisted markers in receiving their scripts/ exam papers.• Worked with 3rd parties to track missing scripts. • I was selected to support with the SQA new appeal process to ensure everything was running smoothly for the appeal period.

Dalkeith, Scotland, United Kingdom

Produce assistant:• Completed produce tasks by utilising time management skills to prioritise work.• Organising the team by creating a daily plan to allow colleagues to stay focused. • Prioritising customers’ needs and wants over smaller tasks.

Midlothian, Scotland, United Kingdom

Leisure assistant: • Completed monthly training such as timed swims and first aid training.• Monitored the pool to ensure the swimmers were safe. • Carried out deep cleaning and survived the leisure centre to ensure it was a safe area. • Safely set up equipment for gymnastics, spin classes and Pilates.

Edinburgh, Scotland, United Kingdom

• Taking orders in a timely manner.• Working as a team with our own individual duties to ensure service ran as smoothly as possible.• Responsible for handling cash and other transactions