Emily Dubin Email & Phone Number

United States

Philadelphia, Pennsylvania, United States

Provided managerial support to spa Owner to ensure daily operations were conducted in alignment with specified protocols. Received promotion from Admin Support to Operations Manager in under 9 months. • Facilitated clerical duties including account management to ensure bills were payed on time.• Leveraged effective communication skills with external vendors, accountants, and service providers to maintain operational efficiency.• Expertly utilized project management skills to track project status, follow up on action items and ensure final deliverables were launched properly.• Attracted and hired a highly skilled and diverse team of Front Desk Staff, Massage Therapists and Estheticians. • Expertly utilized QuickBooks to ensure weekly disbursement of staff payroll was completed on time.

Philadelphia, Pennsylvania, United States

Developed and deployed creative digital content aligned with eviama’s branding protocols to enhance consumer engagement and generate annual revenue. •Generated a strategic digital marketing campaign targeting younger audiences in Philadelphia to expand client-base and increase overall sales. • Leveraged strategic planning skills to conceptualize and execute a schedule comprised of days and times to post on social media platforms including Instagram, Tik Tok, and Facebook. • Expertly utilized Google Ads, Facebook Ads, and SEO to reach target audience and improve engagement statistics.

Philadelphia, Pennsylvania, United States

Provided management with exceptional support to ensure timely completion of all spa duties including opening, and closing the spa while facilitating financial transactions with a warm and welcoming demeanor.• Facilitated appointment booking initiatives to ensure optimal room use in adherence to technician schedules and availability.• Provided customers with outstanding service, addressing and resolving inquiries to ensure satisfaction while furthering the spa's holistic mission.• Supported team members to ensure optimal scheduling by expertly utilizing Booker to schedule and cancel appointments in compliance with customer requests.• Leveraged knowledge of spa products and services to educate clients on service benefits, promotions, and product uses.

Remote

Writes, edits, and proofreads resumes, cover letters, and LinkedIn profiles for 100+ clients in diverse industries, including sales and marketing, IT and technical fields, operations management, engineering, and entertainment.• Reviewed, edited, formatted, and finalized documents by expertly utilizing Microsoft Office and ensuring adherence to quality and consistency standards.• Optimized resumes for goal careers, using keywords to enhance appearance in Applicant Tracking System (ATS).• Created a cohesive voice for clients throughout all documents, including resumes, cover letters, professional biographies, and introductions.

Philadelphia, Pennsylvania, United States

Developed strategic planning methodologies to continuously enhance operational efficiency production-wide. Streamlined communication between directors and cast members conducive to the rehearsal process.• Coordinated building plans and specifications to ensure all performance-critical initiatives were dealt with promptly and aligned with the director’s vision.• Managed and distributed call sheets, calendars, and rehearsal reports to maintain a clear and organized rehearsal process, tracking actor availability to yield the highest level of productivity.• Communicated and coordinated the preparation of documents with team members, leveraging editing skills to revise documentation accurately, ensuring all paperwork surpasses project standards.• Monitored the manufacturing process, maintaining communication with the director to address any potential process issues effectively.

Philadelphia, Pennsylvania, United States

Assisted the Stage Manager in tracking props, helping actors in and out of costumes, executing set changes, and reorganizing the performance space after rehearsals and performances.

Jenkintown, Pennsylvania, United States

Jenkintown, Pennsylvania, United States

Provided customers with exceptional support by guiding and instructing them to prepare and paint ceramic pottery.• Streamlined communication between customers to ensure all orders were ready for pickup on time under company standard procedures. • Expertly facilitated administrative initiatives including supervising all financial transactions, scheduling and booking childrens' birthday parties, loading and unloading kiln, and conducting daily opening/closing tasks.• Coordinated 9-week summer camp schedules, conducting extensive research to create exciting, engaging art activities for campers, always ensuring children are efficiently entertained and understand activity instructions.

Bachelor Of Arts - Ba, Communication And Media Studies

Communications Major with a concentration in Entrepreneurial Studies

Directing, Playwriting And Production