Goal-oriented Brand Owner and E-Commerce Specialist offering 6 years of experience focused on retail, sales, design and social media. Facilitates positive customer communication and resolves problems quickly. Knowledgeable about designing and implementing social media strategies, and brand design elements to align with business goals. Skilled in developing marketing content such as logos, blogs, promotional materials and advertisements for social media. Passionate and driven employee with strong organizational skills. Ready to help the team achieve company goals. Recognized consistently for performance excellence and success in meeting sales quotas, building relationships with clients and providing them with quality content to engage audiences over social media.

•Created informative and eye catching video content to engage audiences over social media.•Researched keywords to improve visitor searches.• Engaged with accounts over social media in the form of comments, likes and messaging to expand reach.• Developed strategies to improve profile visits.• Ran ad campaigns.• Designed email templates for email marketing.

Interacted with and sold to e-commerce customers and delivered prompt and courteous service.Maintained working knowledge of company products, services and promotions.Managed business operations, including financial tracking, inventory coordination and social media marketing.Responded to customer issues and resolved complaints by leveraging expert knowledge.Helped streamline workflows from e-store, to vendor, to end client and to buyer.