Emily Dupuis Email & Phone Number

Denver, Colorado, Us

- Provided structure and support to Product Managers and Engineers by implementing Agile methodologies, bringing a new SaaS product to market on schedule, and enhancing the company’s portfolio.- Proposed and implemented process improvements utilizing metrics such as velocity and story points to improve team delivery speed, leading to more efficient product iterations.- Collaborated closely with Customer Success (CS) and Operations team during the onboarding of beta customers to ensure all implementation tasks were tracked and planned into sprints effectively.- Program managed a variety of GTM activities including launch timeline and milestones, legal and compliance checks, and a customer service/support model.

San Francisco, Ca, Us

- Collaborated with internal and third-party developers, designers, and product owners to scope, prioritize, and manage web projects on time, improving website performance.- Built detailed project plans capturing milestones and dependencies to enhance team productivity - through improved tracking of project velocity and deliverables.- Managed the vendor selection processes alongside overseeing the project budget to maintain quality standards across all projects.

San Francisco, Ca, Us

- Integrated a custom-built Content Hub and Translation Management System into Drupal for localization and streamlining content deployment processes across 25+ sites, improving localization efficiency by 35%.- Administered Jira tickets boards and led daily stand ups with both in-house and remote teams to improve response times for bug fixes, enhancing overall site reliability.- Assisted PMO in large scale site redesign/re-platforming initiative to maintain and manage the launch of sites on schedule, increasing user engagement.

Oakland, California, Us

- Developed and maintained comprehensive project plans using Quickbase and launched projects for MasterCard Business Network and Enterprise Holdings, establishing strong partnership with key stakeholders.- Facilitated cross-functional meetings with Product, Engineering, Legal, Finance, and Content teams to align on launch objectives and timelines, reducing last minute changes.- Maintained clear communication regarding timelines, risks, and fluctuations to all stakeholders throughout the project lifecycle to improve transparency and project delivery efficiency.

Oakland, California, Us

- Established regular training sessions for partners like JPMorgan Chase & Co, Google and Microsoft to address operational needs and provide updates on platform enhancement, improving communication and support.- Collaborated with internal teams (Legal, Finance, Customer Support) to create customized support materials and training programs for partners to enhance their usage of Deem’s platforms.- Tracked and reported bugs to the development teams for timely resolution contributing to a smoother operational workflow.

San Francisco, Ca, Us

- Oversaw editorial responsibilities for daily deals on HomeRun.com while coordinating copy and graphic design to enhance content quality and consistency, leading to a 20% increase in user engagement on published deals.- Implemented and utilized an in-house CMS for online deal publication and Salesforce for tracking sales contracts to reduce publication time, allowing for go-to-market strategies.- Reviewed and approved 100% daily deals submitted to Google as part of the Google Offers programs.

Mountain View, Ca, Us

- Evaluated advertisements on Google.com and Google.fr based on a scale provided by Google- Conducted research in both French and English to understand the user and to evaluate the quality of advertisements

San Francisco, Ca, Us

- Copyedited English and French content (written in-house and provided to clients such as Yahoo! Travel, Southwest Airlines, American Airlines, Marriott, etc.) - Contributed new content to travel guides (points of interest, local recommendations)- Translated content from French to English- Communicated with the company’s French-speaking business partners- Hired and managed a team of freelance travel writers in the U.S. and abroad

- Translated technical documents from French to English in the following fields: finance, IT, marketing, law and medicine - Provided editing and proofreading services of documents in both French and English - Acted as a liaison between freelance translators and clients - Created term glossaries using translation tools such as SDL Trados

Lake Buena Vista, Florida, Us

- Seasonally operated the Jungle Cruise attraction in the Magic Kingdom during college.

Master'S Degree, Applied Languages

International Relations

Bachelor Of Arts - Ba, International/Global Studies, French

High School Diploma