Emily Eckstrom Email & Phone Number

Avon, Connecticut, United States

Every morning before opening, carefully cleaned and sanitized the small animal enclosures as well as the bird cages. Each day, fed the small animals, changed their water bowls, and gave them medicine when they were sick. Refilled and organized the shelves and displays while working out on the shop floor. Answered any inquiries about pets and assisted customers in retrieving items or navigating the store.Maintained order and cleanliness at the front of the store while interacting… Show more Every morning before opening, carefully cleaned and sanitized the small animal enclosures as well as the bird cages. Each day, fed the small animals, changed their water bowls, and gave them medicine when they were sick. Refilled and organized the shelves and displays while working out on the shop floor. Answered any inquiries about pets and assisted customers in retrieving items or navigating the store.Maintained order and cleanliness at the front of the store while interacting with customers.At the register, processed customer transactions quickly and efficiently. Worked alongside my co-workers to achieve store objectives. Assisted the Petco dog groomers in scheduling or confirming appointments, handling payments from customers, and occasionally helping to handle a dog during its grooming appointment.Sometimes served as a Spanish interpreter between the groomers or co-workers and clients. Show less

Bristol, Connecticut, United States

Provided a variety of services, such as food preparation and medication dispersal, for a minimum of 10 dogs a day. Sometimes served as a Spanish Interpreter between staff, clients, and even clients' dogs.

Bristol, Connecticut, United States

Processed customers’ purchases efficiently and in a timely manner on a cash register while following cash handling procedures for payments especially in regard for EBT and WIC.Provided customer service, especially to those who spoke English as their second language. Had open communication and collaborated with team members and members of management on various tasks.Complied with all company procedures on accepting coupons, preventing underage alcohol purchases, and… Show more Processed customers’ purchases efficiently and in a timely manner on a cash register while following cash handling procedures for payments especially in regard for EBT and WIC.Provided customer service, especially to those who spoke English as their second language. Had open communication and collaborated with team members and members of management on various tasks.Complied with all company procedures on accepting coupons, preventing underage alcohol purchases, and preventing gift card fraud.Multitasked professionally and efficiently while overseeing eight self-checkout machines.On multiple occasions accepted the opportunity to come in at the last minute to cover someone else’s shift. Show less

Bristol, Connecticut, United States

Provided customer service by answering questions and connecting clients to their customer service representative by phone, Microsoft Outlook email, mail, and faxing.If a client who was not an English speaker came in, was willing to act as a translator and interpreter.Supervised appointment scheduling and itinerary coordination for both clients and personnel.Aided Operational Officer with mail organization and other various day-to-day tasks.Solved complex problems… Show more Provided customer service by answering questions and connecting clients to their customer service representative by phone, Microsoft Outlook email, mail, and faxing.If a client who was not an English speaker came in, was willing to act as a translator and interpreter.Supervised appointment scheduling and itinerary coordination for both clients and personnel.Aided Operational Officer with mail organization and other various day-to-day tasks.Solved complex problems independently in regards to digitizing confidential client information.Became proficient in using the programs Brokerage Builder and Applied Epic Insurance Cloud Management Systems. Show less

Bristol, Connecticut, United States

Customer interaction through multi-line phone system, in-person, email or fax.Responsible for head receptionist's tasks when absent, such as opening and closing the business.Accepted, processed, and recorded clients’ payments by cash or check to pay their bills.Used Microsoft Word to create portfolios of clients' insurance coverage and Microsoft Excel for determining clients' coverage costs.Gained proficiency in the program, AMS 360, from regular use.

Bristol, Connecticut, United States

Digitized and disposed customer information in a confidential manner.Assisted customers over the phone or in-person.Prepared and delivered customers' tax information packages directly to their homes or businesses.

Bachelor Of Arts - Ba, Sociology And Minors In Italian And Spanish, 3.90

Activities and Societies: Italian Club, Spanish Club Member of Gamma Alpha Kappa - National Italian Honor Society. Member of Alpha Kappa.

French Studies, 4.0

General Studies, 3.7