• Collaborated with clinical staff (nurses, physicians) and non-clinical staff to ensure a smooth transition from MEDITECH to Millennium.• Understood department-specific workflows and requirements across multiple departments, including Emergency, Oncology, Dialysis, Women and Child, and Cardiology.• Delivered tailored training sessions on new EHR system.

• Optimized model and query performance using variables, reducing response time by 20%.• Achieved 25% less memory usage through DirectQuery and elimination of data redundancies.• Streamlined data management through scheduled data refresh for reports.• Executed ETL workflows to seamlessly integrate data from on-premise and cloud databases into Power BI.

• Reduced bugs reported by 75% through effective data validation using SQL for data retrieval.• Liaised between cross-functional teams, accelerating agile project delivery by 20% through effectiveproject and sprint scope planning throughout the software development life cycle.• Gathered requirements and KPIs from stakeholders, converted them into user stories and updated JIRA.• Ensured product relevance by conducting user-centric market research to drive strategic feature selection.

• Enhanced WCAG compliance by recommending HTML code improvements following root cause analysis.• Increased efficiency in tracking project health by developing dashboards for DevOps projects.• Achieved 100% compliance with acceptance criteria by executing test scripts using Robot Framework.• Created project documents, bug reports and training documents, and facilitated knowledge transfer sessions, slashing onboarding time by 50%.