Emily Fix Email & Phone Number

Greater Seattle Area

In my position I provide outreach to schools and community organizations, create programming, and manage the Teen library collection. I love connecting youth in the library when I visit schools or facilitate our Teen Advisory Board and other teen volunteering programs. I am also part of the system-wide Teen Services Team where we develop best practices and.

Greater Seattle Area

In this position, my focus was on library customer service that included technical assistance, quick reference, and reader’s advisory. I was a member of the district-wide Social Media Admins and Virtual Programming Co-Hosts teams. Equity, diversity, and inclusion are at the center of my work and I consistently seek out opportunities to learn more and apply.

Kirkland, WA

-Assisted community members with admissions resources including answering application questions, transcript evaluation, admission assessment, and test proctoring on a walk-in basis.-Providing outreach at student and community events to connect with community members about LWTech’s programs and the admissions process.

Seattle, WA

- Created content such as graphics, photographs, and blog posts for the college's social media pages and website. Produced videos for targeted ads, social media campaigns, and the website.- Assisted the Director of Social Media and Marketing with administrative tasks as needed, including calendar management and scheduling meetings between departments.

Seattle, Washington, United States

- Coordinated with staff on technology refresh project, which included obtaining and installing new computer hardware and software, for most of the employees.- Administrative support such as storing and archiving sensitive documents, reception, and data entry.

Seattle, WA

- Connected students with school and community resources for scholarships, basic needs assistance, and counseling services through outreach events and on a walk-in basis.- Collaborated with community partners to provide referral materials, presentations, and outreach services to the student community. - Worked with multiple departments to plan and execute.

Las Cruces, NM

Bellingham, WA

- Assisted project managers with large scale, company wide projects by providing administrative support, calendar and meeting management, creating presentation and project materials, communicating with various departments regarding deadlines and deliverables. -Managed smaller scale projects independently such as bug fixes and procedural changes at the.

Bellingham, Washington, United States

- As a representative: provided general customer service to enrollees and providers at a large scale (100+ calls a day). As a team lead: handled escalated and difficult issues with enrollees and providers.-Supervised and provided feedback to other customer service representatives regarding their call times and the quality of service.-Provided training to.

Master Of Library & Information Science - Mlis

B.A. Digital Technology And Cultures

Activities and Societies: Alpha Sigma Nu Honor Society

Transfer, English Language And Literature/Letters