Emily Gary Email & Phone Number

Allegan & Barry Counties

• Interview applicant and review application paperwork to determine eligibility for programs according to federal and state guidelines o Perform service center orientations for customers; Attend and present at Rapid.
• Provide career coaching utilizing assessments and results, labor market information, client barriers, motivations, and interests
• Develop Individual Service Strategy (improvement plan), review with client and discuss practical implementation
• Provide intensive counseling and training support, follow-up and retention services to job seekers and employers o Establish and maintain relationships with employers to develop job and training opportunities for clients
• Refer customers and clients to outside agencies and service providers.
• Maintain client files as well as information on state-wide One-Stop Mediated Information System database

Hastings, MI

• Greeted and assessed customers to match their needs with services provided; Made referrals to partner and service agencieso Established and maintained relationships with employers to develop job opportunities for.
• Assisted job seeker customers with Talent Connect system, professional resume, cover letter and reference preparation o Instruct job seeker on appropriate use of technology for job search

Hastings, MI

• Marketing Assistant – organized annual pricing mailer, generated reports for company's top 1500 customers and using JD Edwards database to verify customer information
• Receptionist / Secretary - answered multi-line phone system, greeted guests, processed incoming and outgoing mail, assisted guests with computer use, created documents and awards, faxed and filed
• Shipping / Billing Clerk - entered received items into the computer, verified customer orders, drafted proper paperwork for truck loads, organized invoices and pulled and wrapped pallets of customer orders

Rochester Hills, MI

• Maintained account relations with customers
• Assisted with accounts receivable and payable
• Supervised one part-time employee; Laundered, pressed and delivered linens

Rochester Hills, MI

• Processed and reviewed HMO durable medical equipment insurance claims
• Issued weekly payments to healthcare providers
• Assisted customer service department with authorizations and other needs
• Training new employees and assisting Department Supervisor with administrative tasks

Grand Rapids, MI

• Trusted to accept and process domestic and international wire transfers, some in excess of 100 million dollars;
• Answered phones in call center, performed fast-paced data entry
• Assisted in balancing bank's general funds

Bachelor'S Degree, Human Resource Management

Associate'S Degree, Business Administration