Emily Giuliano Email & Phone Number

Newton, Massachusetts, United States

Boston, Massachusetts, United States

- Supervised 25+ sales associates for store with $5M in annual revenue- Monitored and analyzed daily KPI including average retail unit price, units per transaction, customer conversion, sales dollars (hourly, daily, weekly, monthly, quarterly, annually) and adjusted sales tactics to address KPI shortcomings based on reporting results- Oversaw recruiting, onboarding, training, and division of responsibility - Managed operations, enterprise selling, shipping/receiving, and visual merchandising- Expert-level daily use of Dayforce, Qlick, PCS Track, MICROS POS- Owned loss prevention initiative by creating and enforcing policies to minimize inventory discrepancies and ensure inventory data integrity resulting in 38% decrease in shrink- Led vendor and facility management, including 12,000 square-foot space, IT hardware and software, and external health and safety partners- Consistently out-performed peers in supervisee and individual sales

Natick, Massachusetts, United States

- Re-hired to resume duties from prior employment at Pier 1 Imports; same responsibilities as indicated below

Natick, Massachusetts, United States

- Individual quota-carrying sales role working with high-end residential customers- Through on-site home visits and in-store consultations, generated $900,000 annual revenue, consistently out-performing role expectations- Collaborated with customers on interior design including use of space, product recommendations, and styling

Sarasota, Florida, United States

- Began as Sales Associate in 2012; promoted to Sales Leader in 2014- Supervised a staff of 20 sales associates for store with $5M annual retail- Managed operations, bi-weekly shipping and receiving, communications with district leadership, maintained quality control, oversaw customer service- Responsible for virtual merchandising, including store displays and corporate display books