Emily Greatbatch Email & Phone Number

Williamsville, Ny 14221

• Oversee billing and coding operations for a multi-location family care practice• Thorough knowledge of ICD-10, CPT, HCPCS codes and official coding guidelines • Proficient in HCC risk adjustment model and coding • Assign appropriate codes for short term rehabilitation, long term care, and assisted living visits at Canterbury Woods• Review and post claims for office visits to ensure submission of clean claims• Well versed in navigation of Vatica tool and submission of Vatica well visit claims• Resolve patient billing questions and disputes• Communicate with insurance companies and third party billing company to ensure prompt claim resolution and payment• Perform internal coding and documentation audits • Educate providers and staff on insurance, billing and coding information, and proper documentation practices• Create and implement practice wide billing policies and procedures • Verify insurance eligibility using Healthenet

Amherst, New York

Williamsville, Ny

• Perform necessary duties in all sectors reception including check in/check out, the call center, medical records, and billing• Code daily inpatient visits for providers rounding at Millard Fillmore Suburban Hospital• Assign appropriate codes for short term rehabilitation, long term care, and assisted living visits at Canterbury Woods• Review and post claims for office visits at Highgate Medical using ICD-10, CPT, and HCPCS• Answer phones on a multiline phone system • Proficient in Medent electronic health record system, Healthenet, Healthelink, and Infoclique• Fulfill medical records requests• Assist providers in the completion of patient medical forms• Maintain patient confidentiality in accordance to HIPAA regulations

• Gained insight into the inner operating systems of the hospital by shadowing various supervisors and administrators within different departments • Observed strategic planning, quality management, labor management, leadership, and accreditation planning meetings• Participated in hospital rounds throughout facilities• Assisted in created an updated information brochure for the Department of Acute Rehabilitation Services• Performed clerical tasks, such as recording meeting minutes, compiling full time employee reports, and assisting in performance audits• Researched and wrote a new administrative policy that was approved and implemented• Familiar with Meditech Electronic Medical Record System

• Compiled and presented research on caretaker needs and available services for caretakers in the western New York region• Attended meetings concerning the management of various projects run by the Foundation • Categorized information on employee common practices in order to develop policies and procedures

Chao Valley, Peru

I worked as a Unit Supervisor on the Proyecto Arqueologico de Santa Rita, an archaeological excavation of the Santa Rita B site in the Chao Valley, Peru, during the 2008 and 2009 field seasons. My responsibilities included coordinating and supervising Peruvian workers assigned to the unit, meticulously recording details of the unit and artifacts found within the unit, and organizing and labeling artifacts and soil samples.

Bachelor'S Degree, Health Services Management

Activities and Societies: Co-Organizer, Adopt a Friend Program, Fall 2012 Graduated Summa Cum Laude Status Dean's List Departmental.

Master'S Degree, Anthropology

Bachelor'S Degree, Management And Spanish

Activities and Societies: Students In Free Enterprise (SIFE)

Study Abroad Program