Emily Guy Email & Phone Number

Launceston, England, United Kingdom

Recruitment and trainingResourcing and schedulingCash managementMerchandisingPlanogram implementationSpace changes and floor planningCoaching colleaguesMeeting KPIsStock replenishmentStocktakingPerformance managementPayrollComplaint managementCustomer service

Launceston, England, United Kingdom

Key holder responsibilities Meeting KPIsResponsible for the day to day running of the store when on shiftCash managementMerchandisingStock replenishmentCode checking with reductions and disposalsCheckouts and kiosk

Norfolk, England, United Kingdom

Working as a team to manage the whole Online shopping department (approx. 150 colleagues split into 3 sections of Shoppers, General Assistants and Drivers)Complaint managementVehicle safety checks and fault reportingVehicle weight restriction complianceLiaising with Customer Contact Centre

Essex, England, United Kingdom

As a Customer and Trading Manager I was responsible for the handling and processing of all cash that passed through the store. I handled values of up to £20,000 a week, balanced tills and accessed the store safe.I was also tasked with recruiting and training new employees and ensuring they operated at the required standard expected by my store and company. Within this, I balanced labour budgets, ensuring that the store did not go over prescribed hours as well as the distribution of overtime. I handled all shift management for the store, to ensure it was manned and run effectively, within the guidance of my store manager.Stock management and distribution is, more so than ever, essential to the success of the store and for bringing in consistent levels of profit. I was responsible for price control, which advertised our sales and discounts, in order to bring in new customers and retain others.I also cost assessed store maintenance, and identified potential outgoing costs from the store budget such as store repairs and staff consumables.In the absence of our store manager, I took full responsibility for the store. This involved direct contact with the Area Manager, which meant taking extra accountability for specific areas such as more detailed outgoing costs of stock, shrink and damaged goods. Due to the Covid-19 pandemic, I had to adapt my store to conform with Government guidelines around social distancing and staff hygiene. I had to work creatively with worked hours due to a decrease in employee availability and an increase in customer numbers. I was also the store representative for Sainsbury's 'Great Place to Work' initiative, which aims to give colleagues a greater voice within the company. This involved celebrating colleague success through nominating 'winning teams' each month for the opportunity to receive a company bonus. I also coordinated quarterly store safety inspection reports, to ensure colleague confidence in their working environment.

Essex, England, United Kingdom

As a Trading Assistant I was responsible for stock replenishment, code control, manning the tills and store cleanliness. I was asked to be the store's 'Great Place to Work' representative within my first week of employment, which involves attending meetings and conference calls to give my colleagues a greater voice within the company. Despite only having been with the store for a couple of months, I was given increasingly more responsibility and some managerial tasks such as range reviews and merchandising new products. Due to my work ethic and attitude as a trading assistant I was nominated by the current Customer and Trading Managers to the store manager, for fastrack promotion into a management role within 3 months of starting. I took the opportunity and started the role in April 2019.

Hockley, Essex

I was a Personal Assistant for a young man who has Joubert Syndrome, a rare condition which affects his cognitive function and physical mobility. As a result he is visually impaired, struggles to walk and talk and has severe learning disabilities. I started this role in a voluntary capacity in 2009 and moved into paid employment with him in 2015. I took him out on trips to the shops, swimming, park and various other places, as well as teaching him how to cook and do household chores to develop his independence skills and build on activities he is learning at school. I also helped him with his homework which includes learning to read and write braille, to aid his communication skills. I ensured that he had a wide range of stimulation by teaching him how to use public transport, visiting our local elderly sheltered accommodation and taking him on a variety of days out to places such as the farm, bowling and to the beach. This provided him with different experiences to continually develop all of the skills he has and to help him learn new ones.

Hockley, Essex

● Preparing hot drinks and food for customers● Stock taking and ordering● Setting up and cashing up at the end of each day.This was providing one weeks holiday cover, hence the short employment time.

This was ad-hoc work whilst I was at university.● I have worked at a number of events across the country, including The Colour Obstacle Rush (Newcastle) and The Men’s Health Survival of the Fittest (Wembley Park). I am flexible where I work.● I am adaptable and very sociable as I have often worked with people I have never met before. I also had to be very flexible as I often didn’t know my responsibilities until I arrived at the venue.

Newcastle Upon Tyne, United Kingdom

This was a Christmas Temp job.● Selling jewellery, watches and giftware to the general public.● Taking payments and handling large sums of cash.● Providing excellent customer service and handling customer complaints.● Following company standards regarding promotions and offers.

Hockley, Essex

I left this job because I moved away to attend university.● Accurately taking orders and payments (card and cash) by phone and face to face.● I was often responsible for the timely and accurate dispatching of deliveries, as well as the packaging of food after it had been cooked.● Ensuring compliance with company standards, particularly in regards to complaints, promotions and offers.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts - Ba, Sociology, 2:1

Activities and Societies: Sociology Society Newcastle Medics Hockey Club Within my Sociology degree I undertook modules in various.

A Levels And As Level, General Studies, A, B, B, D, C

Activities and Societies: I was a Peer Mentor helping children in years 7 and 8 to improve their reading skills by listening to them read.

Gcses, See Below For Subjects And Grades, 3 A, 8 B And 1 Merit

Activities and Societies: I was a Junior Librarian, which involved duties such as shelving books, scanning books and stocktaking. I was.