Emily Hack Email & Phone Number

New York City

New York City

Shadowing the owner as she conducts her day-to-day business, from supervision of staff to interaction withguests Assisting the reception team in their work managing bookings and dealing with guest enquiriesWill continue to work within the different departments including accounts, concierge and the restaurant

Liaised with magazines and editors to monitor coverage of productsAssisted in two product launches by conducting extensive research on the target consumerCreated sales guides for CREED fragrances, Hanae Mori and BBCIP

Coordinated Christmas and New Year’s Eve eventsCreated and prepared financial reports to identify trends and areas of strength and weakness in Zuma’s operationsLiaised with clients and organised reservations

Responsible for ensuring the smooth running of events from a logistical standpointLiaised with suppliers and caterers, and scouted locations ranging from conference rooms to galleries and museumsContinuous interaction with clientsCreated invitations and websites for various events

Required specialist knowledge of goods and the ability to advise customers on product selectionAssisted in the interior decoration and re-organisation of shopsDealt with customer complaints and enquiries

Handled deliveries and the organisation of stockInvolved in the creation of complex databases using Microsoft Excel and AccessAssisted in communication with customs officialsAdministrative role included keeping track of inventory and re-ordering products

Master Of Science (M.S.), Hospitality Industry Studies

Bachelor Of Science (Bsc), International Management With French

Education record