Emily Halbert Email & Phone Number

Barrie, Ontario, Canada

Barrie, Ontario, Canada

·Responsible for the day-to-day operations of the business- open and closing of building, phone and email inquiries, front line customer service to all clients, guests and vendors. Invoicing and tracking of monthly sales totals for Office and Meeting Space (SalesForce and Excel), scheduling client, inventory of supplies, conducting tours of the facility, available spaces and packages to potential new clients and guests, distributing all mail accordingly·Onboarding process for all new… Show more ·Responsible for the day-to-day operations of the business- open and closing of building, phone and email inquiries, front line customer service to all clients, guests and vendors. Invoicing and tracking of monthly sales totals for Office and Meeting Space (SalesForce and Excel), scheduling client, inventory of supplies, conducting tours of the facility, available spaces and packages to potential new clients and guests, distributing all mail accordingly·Onboarding process for all new clients and staff- set up their account in QuickBooks, set up security FOB’s in accordance with access levels, provide welcome email once agreements/paperwork/policies have been returned, work with IT to set up computers and laptops to our system with print drivers, troubleshoot any and all issues, create profiles on 8x8 program for physical and soft-phones, be the “go to” person for all things SuiteWorks.·Accounting and Monthly expenses- Invoice and proficiently process monthly rent and incidental payments for over 140+ clients at SuiteWorks (Credit cards and EFT’s). Process and provide credits, revise payment/account information as needed and set up new account/client profiles in QuickBooks, Virtual Merchant, and SalesForce.·Management responsibilities- responsible for part-time client services rep, trains all new hires on systems, programs and procedures, creates their monthly schedule, ensures time sheets are approved and given to finance, Managing any escalations brought forth by clients regarding all building, technology infrastructure, programs and procedures. In charge of client retention ·Events and Marketing- Create mass updates and monthly newsletters to all clients via Mailchimp, plans and schedules events, promo’s, drives and draw’s as a “value added” for all clients (Internal and Virtual). Show less

Bolton, Ontario, Canada

·Responsible for ensuring permit approval from municipalities, cities, private property managers/owners, TRCA and CLOCA facilities in York and Durham region. First point of contact for all municipal/city representatives and residents regarding all things DTS- design, permits, construction, restorations, and escalations.·Working with the design team to assist in any trouble shooting, changes or redesign regarding Rogers Communications network upgrades, the positioning of new infrastructure… Show more ·Responsible for ensuring permit approval from municipalities, cities, private property managers/owners, TRCA and CLOCA facilities in York and Durham region. First point of contact for all municipal/city representatives and residents regarding all things DTS- design, permits, construction, restorations, and escalations.·Working with the design team to assist in any trouble shooting, changes or redesign regarding Rogers Communications network upgrades, the positioning of new infrastructure, conflict resolutions with municipalities and residents. ·Managing all escalations brought forth by Rogers Communications customer service, cities and residents- phone and e-mail correspondence. Tracking all escalations and providing valid information to senior management and construction for scheduling resolution·Logging and tracking all restorations for the construction team to assist in post-construction clean up and management. Assisting residents with any questions or concerns they may have with our approved scope of work. Participating in on-site meetings with residents, city representatives, councilors, etc., for conflict resolution, escalation support or representation.·Working with all levels of management at DTS and Rogers Communications to plan, map, track and retain approved permits to assist with construction/cut-over schedule. Weekly conference calls, adapting plans to fit changing schedule Show less

Barrie

·Assisting the Director of the IT department and her five managers with administration duties, logistics, scheduling, e-mail and phone correspondence, catering needs, meeting and interview preparation, mail distribution, minute taking, department expenses and requisitions (Skype for Business, Outlook, Coupa, SharePoint, WordPress, PeopleSoft)·Facilitating and scheduling Selection Committee Interviews for potential candidates of open positions within department- contact candidates… Show more ·Assisting the Director of the IT department and her five managers with administration duties, logistics, scheduling, e-mail and phone correspondence, catering needs, meeting and interview preparation, mail distribution, minute taking, department expenses and requisitions (Skype for Business, Outlook, Coupa, SharePoint, WordPress, PeopleSoft)·Facilitating and scheduling Selection Committee Interviews for potential candidates of open positions within department- contact candidates, communicate all information needed – date, time, location, meeting room number, parking information, reference checks, confidentiality agreements, paperwork etc.·New Hire Set up and Onboarding - reach out to new hire, retrieve signed contract, bank information, fill out PPF for HR, phone/extension and computer set up with IT, door code retrieval, purchase name tag/plate, business cards, organize and clean office space/location, be first point of contact on first day, tour around campus, assist where need be·First line customer service for all staff, vendors and students coming into or contacting the department- e-mail, phone or in person communication and etiquette. ·Special Projects- scheduling advisory groups, sitting in on vendor meetings, facilitating faculty Dell computer swaps with the DSS department, editing IT pages on employee and student portals, orientation volunteer for first day of school. Special events- Employee Golf Tournament Committee member, organizer of department food drive for local food bank, organized the collection medical and oral health supplies for College aid project in The Dominican Republic. Show less

Barrie, Ont

·Data entry- daily order entry for all Canadian and American Napoleon Grill, Hearth and International dealers- Managing shipping schedule and order entry for multi-million-dollar Spring Booking Program (Inventory program)·Multi-tasking daily activities- trouble shooting issues/conflicts, answering all inquiries via phone/e-mail, tracking orders- redirecting orders, rush orders, dealer pick-ups amongst multiple locations (KY, CA, BC, ON, QC, MN, CO) ·Working with multiple warehouses to… Show more ·Data entry- daily order entry for all Canadian and American Napoleon Grill, Hearth and International dealers- Managing shipping schedule and order entry for multi-million-dollar Spring Booking Program (Inventory program)·Multi-tasking daily activities- trouble shooting issues/conflicts, answering all inquiries via phone/e-mail, tracking orders- redirecting orders, rush orders, dealer pick-ups amongst multiple locations (KY, CA, BC, ON, QC, MN, CO) ·Working with multiple warehouses to advise on stock, forecasting, late orders, shipping availability in VISUAL system (ERP)·Quality assurance and Managing Accounts- ensuring all orders are processed correctly and quickly, price adjustments and promo’s as per sales request, appropriate freight and courier carriers are advised to shipping, Return Approvals and Credit/Debit Memos made for missing and damaged stock-replacement orders processed·Chosen to set up and train new associates in Montreal & Barrie- train on policies and procedures, Visual software program, SOP’s, system operations and general inquires on daily work functions Show less

Barrie Ont

·Customer service-Phone calls/inquires, e-mail communication, receiving and processing orders directly from customers and sales reps, expediting orders, navigation of Flute system (ERP)·Working first hand with four outside sales reps-order entry, administration, tracking orders, outsourcing costs/materials (labels, partitions, pallets)·Product development-new order entry/design, analyzing materials, determining cost effective processes for customers and company, pricing products… Show more ·Customer service-Phone calls/inquires, e-mail communication, receiving and processing orders directly from customers and sales reps, expediting orders, navigation of Flute system (ERP)·Working first hand with four outside sales reps-order entry, administration, tracking orders, outsourcing costs/materials (labels, partitions, pallets)·Product development-new order entry/design, analyzing materials, determining cost effective processes for customers and company, pricing products, product quotation for customers·Inventory control- processing “Just in Time” warehouse orders, schedule same day/next day orders·Managing over 100+ projects amongst 4 busy outside sales reps.·Handling and processing personal and sensitive information- addresses, credit card information, company policies Show less

Barrie, Ontario, Canada

·Serving various personalities quickly, efficiently with upbeat/positive attitude, conflict resolution·Responsible and trusted to count and obtain large amounts of money from end of shift close·Kept serving and working area clean and disinfected to government standards – Smart Serve Certified

Barrie, Ontario, Canada

·10 years of retail experience ·Customer Service- assisted customers with finding apparel, cashing out and returns·Responsible and trusted to handle and count large volumes of cash on closing shifts- count tills, count float and safe, bank deposits·Quality assurance and inventory of new stock deliveries, processed accordingly and merchandised to the sales floor

Certificate Of Achievement, Human Resources Managment

Business Administration And Management, General