- Orchestrated the expansion of the events program by developing a comprehensive FY2024 calendar aligning with key verticals- Planned and executed engaging webinars featuring thought leadership content pieces and customer stories in collaboration with customers and industry partners- Collaborated closely with demand generation team to craft impactful campaigns to highlight our presence at leading industry events- Pioneered and implemented strategies for lead attribution and MQL scoring to enhance lead management and marketing efforts

- Support pipeline generation through the plannningand production of in-person events, mixers & webinars- Work closely with SDR team to direct pre-event and post event engagement campaigns- Ensure all events-related leads are uploaded and attributed properly across Hubspot and Salesforce- Own our #GROWTH community networking series and plan mixers & summits across the country- Incorporate new & relevant content pieces in event based marketing to increase reach for our content team- Strategize how we can re-engage event leads through new campaigns

- Managed all details of events & tradeshows - Planned and produced our annual property operations virtual summit- Executed direct mail for ABM campaigns, client retention & new business- Created collateral to support sales and customer experience departments- Identified high-level industry themes to conceptualize, author and design branded eBooks

Marketing Responsibilities:• Create engaging marketing infographics and content for MailChimp campaigns, social media pages, and website.• Manage all social media platforms (Facebook, Twitter, Instagram, YouTube)• Write blogs and all content for email marketing campaigns.• Managing the creation of the company’s first comprehensive product line catalog.• Manage all necessary website updates including inventory, marketing efforts, product photos, etc.• Identify new sales channels, and upload products.• Manage all sales via Etsy, Amazon, and eBay.Administrative Support• Assist the custom hardware sales department. Support sales team with client custom hardware needs by processing sample packages andresponding to in stock inquiries.• Manage and maintain customer service satisfaction by handling incoming calls and emails, processing transactions, and updating internal databases.• Audit monthly credit card statements.

• Managed the product research department.• Communicated with potential and current clients in a professional manner.• Present products in an effective and engaging manner.• Complete all documentation in a timely fashion.• Remain organized, and have the ability to prioritize tasks.• Met weekly submission goals with little supervision.

• Closely monitor client behavior in order to identify early warning signs, evaluate risk, and de-velop mitigation plans, if necessary.• Counsel parents and share parenting best practices when dealing with a traumatized child.• Communicate with teachers, DCF workers, and therapists concerning client progress andrisk assessment.• Document all conversations and remain HIPAA-compliant.• Schedule meetings with clients, parents, therapists, DCF workers, teachers, and othercoaches.• Participate in treatment meetings, serving as an advocate for my clients.• Maintain confidential client files in compliance with applicable legal requirements.• Coordinated implementation of trauma-informed curriculum across entire agency.