Emily Hays Email and Phone Number

Help run the day-to-day operations of the Ann Arbor, Dayton, and Toledo locations Manage all installer and sales paperwork for both locations Schedule measures, services, installations, and inspections Assist with new installer and sales representative orientation Manage a collection report for all three locations to close out customer files Fill in at other branch locations when short staffed Communicate with customers regarding installations and services through phone and email Participate in meetings regarding company process changes and new implementation Create updated training material as well as training new office managers for other locations Assist in quality control by examining orders ensuring the proper products are being ordered Run the day-to-day of the offices when General Manager is away

Interact with customers to promote daily sales. Help in the daily operations of counting product and putting out the new product.

Process, open, and put out all shipments. Contribute to the daily sales of the store through customer interactions.

Helped to maintain relationships with donors of the rocket fund by mailing out renewal/thank you letters, season tickets, and parking passes. Worked all home football games within the suites. Attended and worked the Hall of Fame banquet for the induction of the 2017 class.

Provided support and assistance to those impacted by cancer. Helped to provide clients with food supplements and financial reimbursements. Looked through bills and insurance coverage for discrepancies.

Worked with adults 50 and older in the fitness center. Made fitness programs for new members. Provided help and support to members. Taught members how to appropriately perform exercises.