Currently on Maternity Leave until summer 2024, I bring a wealth of experience and energy as a Change Lead at OVO, evolving from a Customer Service role to spearheading technology delivery for internal teams.My recent focus on Zero Trust delivery showcases my ability to bridge the gap between technical intricacies and people-centric delivery, tailoring solutions to our business's complex needs amid a hybrid workforce. Imbedded in the Colleague Technology team, I leverage my skills to enhance processes for security, user-friendliness, and efficiency. Leading a versatile Change Team deployed across the Technology Department, I foster independent project work, while facilitating collaborative problem-solving, process improvement, and coaching sessionsBeyond my core responsibilities, I am deeply committed to making technology more inclusive and reflective of our society's diversity. In addition to addressing the gender pay gap through quarterly updates to Directors, I am actively setting up a Mentoring Network. This initiative, launching initially via our Belonging Network, aims to create opportunities for individuals who may not have had equal access to tech roles. I am driven by the belief that our teams should mirror the diversity of the society we live in. This commitment to inclusivity goes beyond rhetoric, and I am dedicated to fostering an environment where everyone, regardless of background, has the chance to thrive in the tech industry.