Secretary to the Principal at Crossroads High School

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I am currently associated with Put It On Pete's Tab, Inc. as the co-founder, Executive Director, Board President, and I deliver strategic and operational direction. I plan, coordinate, and manage various events and programs.A few key achievements in this tenure include:• Raised awareness by developing and administering organization's website and social media accounts.• Generated $65K in donations in our first year• Planned annual online silent auction and inaugural golf tournament• Working with local brewery, planned, coordinated and executed distribution of an IPA brewed just for our cause

Coaching executives and entrepreneurs on the administrative and operational needs prior to hiring their executive assistant in order to ensure a successful business relationship. Virtual administrative services - account management, gifting services, EA hiring support. Virtual operational support - process mapping, content creation, course creation. Assisted numerous tech execs to rework their Executive/Administrative departments in order to streamline operations and improve their admin partnerships

*Developed comprehensive administrative policies and procedures for Backward Hat Capital investment fund, encompassing all investor-facing documentation, subscription agreements, and monthly reporting, ensuring compliance and efficient operations. The fund currently manages over $10 million in assets.*Coordinated the transition of Backward Hat Capital investment fund to the Juniper Square investment portal, streamlining processes, improving efficiency, and enhancing investor communication and engagement.*Partnered with the COO and Director or People @ Kennected to identify, outline and implement a clear “Employee Lifecycle” and comprehensive compensation strategy complete with market data, trends and inline with their budget.*Streamlined the CEO's busy schedule by implementing an efficient calendar management system, resulting in optimized time allocation and increased productivity.*Developed and maintained effective communication channels between the CEO and internal/external stakeholders, ensuring smooth information flow and timely responses.*Successfully organized and coordinated high-profile meetings, conferences, and events, including managing logistics, travel arrangements, and agenda preparation, resulting in seamless execution and positive feedback from attendees.*Implemented a comprehensive file management system, improving document organization and retrieval, leading to enhanced efficiency and reduced response times.*Proactively researched and compiled information for key projects and presentations, enabling the CEO to make well-informed decisions and deliver impactful communications.

*Established and implemented administrative and operational protocols, resulting in an increase in efficiency and productivity, as measured by time saved on administrative tasks and improved output metrics.*Streamlined inbox management, calendar organization, and ideal week planning for the executive, resulting in a reduction in scheduling conflicts, improved time management, and increased focus on strategic initiatives.*Developed and implemented a comprehensive hiring funnel, HR policies, and procedures, reducing time-to-hire.*Ensured compliance with nonprofit status requirements by implementing robust procedures, including virtual mailbox management and virtual corporate credit card usage, resulting in 100% compliance with all regulatory standards.*Designed and delivered training programs for team members, resulting in an increase in productivity based on individual reporting.

*Provided strategic and operational support to the Head of Program Design, leading the successful separation of program design from customer success*Spearheaded the transition of Program Design from a waterfall/linear project management approach to Agile/Scrum, improving efficiency by reducing project timelines by 30% and increasing collaboration and adaptability, as evidenced by a 15% decrease in project bottlenecks.*Collaborated with the Head of Program Design to document and formalize processes, standard operating procedures (SOPs), and ideas, improving knowledge management and organizational effectiveness, leading to a 25% reduction in training time for new hires and a 10% increase in cross-team collaboration.*Spearheaded the development and implementation of comprehensive gifting policies and procedures across the organization. This strategic initiative led to a noteworthy 20% increase in employee satisfaction and a significant 15% improvement in customer satisfaction scores, as evidenced by annual surveys.

Managed end-to-end logistics for events, encompassing transportation, lodging, meals, and activities, ensuring seamless operations and exceeding attendee expectations, resulting in a 15% reduction in event-related costs through strategic vendor negotiation and achieving a 20% increase in positive event feedback.

I oversaw the day-to-day operations of the dental office with one general dentist and three hygiene providers with a focus on ensuring seamless workflow, engaged with patients via email, phone, and in-person to schedule appointments.