Emily Isensee, Msod Email & Phone Number

Seattle, Wa, Us

Bellevue, Washington, United States

Bellevue, Washington, United States

Seattle, Washington, United States

Greater Seattle Area

Based on Dr. Brené Brown's 15 years of research, Brave leaders Inc builds braver leaders through assisting organizations in implementing our courage-building programs as part of their talent development strategy. I was recruited as one of the first employees of this leadership development start-up to contribute to organizational engagement strategy development and execution. My responsibilities include program implementation guidance, content development and relationship management. Program Implementation:-Develop planning resources to assist client program managers in implementing the Brave Leaders Inc program to drive culture change and skill-building. -Meet one on one with client program managers to discuss talent development needs and provide thought partnership on the best ways to implement.-Collaborate with Operations team to make system changes based on client feedback.Content Development:-Develop assets to assist groups completing Brave Leader Inc online courses together, including team-building activities, group conversation guides, internal communication toolkit, and courage embedding practices. -Assist with designing and writing lessons for Brave Leaders Inc leadership development program. Second iteration of leadership development course received highest Net Promoter Score (NPS) out of all of the company’s online courses. Relationship Management & Business Development:-Managed over 20 client accounts through the full client lifecycle, providing program implementation support, regular check-ins and technical trouble-shooting. Increase current client sales by providing excellent program implementation guidance and quality customer service. -Led change management efforts for early adopter clients as the company evolved its product offerings. -Met with prospective clients in person and virtually, prepared proposals, and provided course demos. -Facilitated interactive client planning meetings, client webinars, and in-person presentations.

California, France, China

Organizational Communication & Team Development | Graphite Processing Company – Datong, China (November 2016)• Created and facilitated a multi-day team building workshop for the executive leadership team and top level managers. • Leveraged tools, activities, and resources that helped the organization address organizational communication challenges and vision alignment. • Collaborated with an interpreter to deliver workshop in native language.• At the completion of the workshop participants reported an increase in confidence in being able to achieve the company’s vision.Organization Change Management | National Technical Builder - San Diego, CA (June 2016)• Collaborated with the Learning & Development team to co-design and co-facilitate a change management workshop using the Appreciative Inquiry approach. Executive Leader Transition | Global Logistics Company and City of Lyon - Lyon, France (January 2016)• Gathered data through interviews and internal documents to conduct a needs analysis of new leaders at the organization.• Developed a plan for an executive leader’s transition who was moving from a functional role to the leader of a new business unit.Global Idea Exchange | City of Lyon - Lyon, France (January 2016)• Researched, designed and presented on US environmental sustainability best practices & innovations to the city of Lyon.Employee Work Schedule Proposition | International Skincare and Nutrition Company - Dana Pointe, CA (September 2015)• Analyzed Employee Engagement Survey results and designed follow up plan.• Conducted interviews with select employees to gather data on desired work schedule.• Presented recommendation to address work schedule flexibility and fairness of availability.

Facilitation:-Led weekly new hire orientation for all new employees from CEO down to assistants. -Facilitated new manager orientations and multi-day new assistant workshop.-Coordinated and led monthly new employee trips to visit foundation grantees. -Co-designed and co-facilitated team retreats, lunch and learns, and other one-off trainings.Curriculum Development:- Worked with operations teams across the foundation to completely refresh a two-day new assistant onboarding workshop. Integrated social learning into updated curriculum.-Assisted in refreshing the first day orientation curriculum to include more experiential learning. Program Management:-Coordinated the foundation award-winning leadership development co-hort program, Gear Up, including helping with participant selection and screening, program design, and program event management.- Partnered with HR analytics team to assess and evaluate Gear Up impact on participant’s performance ratings and turnover rates.-Managed employee 360-degree feedback process, coached employee on appropriate times to use this tool, monitored and updated survey tool to ensure quality feedback was collected and compiled. Systems and Processes:-Managed employee LMS (SumTotal) and participated in a RFP review to consider a new LMS system.-Leveraged yammer as a employee learning tool.

-Coordinate the foundation’s ten-month management development program, Gear Up. Assist with advertising, plan large group events, support coaches, compile and analyze program evaluations, and maintain SharePoint site.- Provide direct oversight of contracts life cycles for two foundation teams; including processing invoices, communicating with vendors, and tracking budget. Created system to efficiently manage these processes.- Assisted in designing and co-facilitating two “Daring Greatly” workshops based on Brené Brown’s work for over 50 assistants at the foundation’s Assistant’s Day of Learning.

Greater Seattle Area

-Serve as HR support to employees, by answering routine questions, directing employees to the correct resource for more information, and completing Workday updates or corrections. Coordinate with key functional area of HR when necessary to deliver streamlined service to clients. -Managed the New York Times Bestselling author Brené Brown, foundation-wide speaking event with 350 employees in attendance and a second event for 50 foundation leaders including Melinda Gates. As follow up, assisted in creating and co-facilitating a series of dialogues on Brené Brown’s book.

Tacoma, Wa

-Manage the Office of the President as well as the President’s detailed and complex schedule and travel.-Provide hospitality to high level donors and other constituents both in the office and at PLU events, work with the Development Office to properly acknowledge significant donors.-Assist in event preparation for over 100 events a year at the President’s residence.-Coordinate major external events on campus (e.g., Board of Regents’ meetings, memorials, dignitary visits) as President’s representative; serve as liaison to external events (e.g., Tacoma’s Be the Spark Movement and Desmond Tutu Tacoma visit).

Greater Seattle Area

-Provided assistance to the President/CEO and coordinated all board member meetings and communications.-Served as the front-line communication for Seafair as a receptionist.-fundraiser event, Breakfast with the Blues, which raised over $50,000; supervised the Seafair High School Ambassador Program. -Worked with both internal and external contacts to plan and organize VIP receptions for every Seafair event including the annual Seafair Gala at the Seattle Space Needle.

-Mentor and Coach a team of five committee chairs to plan and execute atleast 8 all-campus events a month.-Manage a budget of $60,000, the largest student programming budget on campus. -Network with other student organizations, staff and faculty across campus to create collaborative programs and relationships

Coaching Certification Program, Co-Active Coaching

Master Of Science In Organization Development

An experiential and global masters program that prepares leaders in the art and science of strategic change. Areas of study included.

Learning & Development

Bba, Business- Management And Hr

Studied abroad in Chengdu, China for Fall Semester 2008