• Create projects in ConnectWise using documentation from ScopeStack and NetSuite • Coordinate efforts between sales, purchasing, engineering, and project management teams• Update project details, attachments, and shipment status • Track project hardware orders via HPE OSV & TDSynnex; Communicate delays • Schedule engineers for training, pre-sales, service tickets, and project work • Update outdated process documentation & data• Create service tickets and retainers• Invoicing for completed service tickets • Track customer support contracts• Consolidate payment reports for HPE and HPI programs

Created a new Employee Resource Group at CAI for young professionals, Future Leaders of CAI. Start up tasks included creating mission/vision statements, setting group goals, and gaining executive approval. Once approved, we built a strong extended member group and started organizing company-wide events. • Tracked group finances and budget• Created spend authorizations and expense reports within Workday• Assisted with planning and marketing for monthly events• Tracked progress of tasks for upcoming events & projects• Collaborated with other ERGs to host events• Promoted DE&I within the company • Attended multiple diversity events each month• Completed an Unconscious Bias training

Recruited for IT positions in the public & private sectors throughout the United States. Remote role starting March 2020. • Provided end-to-end recruiting for clients including sourcing, screening, compensation negotiation, scheduling interviews, sending offer letters, and preparing onboarding documents• Collaborated with HR reps to successfully onboard new hires• Developed and maintained relationships with clients, account managers, candidates, and colleagues • Utilized Dice, LinkedIn Recruiter, Monster, Career Builder, networking, ATS, and other tools to identify top candidates • Maintained confidentiality regarding candidate & new hire personal information, compensation details, and all other sensitive information • Trained new employees on systems and client accounts • Actively perpetuated and supported DE&I efforts within the company• Attended job fairs and external networking events • Assisted with HR analysis projects • Sourced candidates for RFP's as necessary• Assisted with planning and recruitment for internal internshipsKey Accomplishments:• Created new young professionals Employee Resource Group; assisted with event planning and managed group finances• Coordinated recruiting efforts for large public sector client project, hiring over 100 new employees within 1 month• Recruited a diverse group of 10 interns for Summer 2021 internship program, many of which were offered full-time roles • Successfully recruited and onboarded 180+ new hires

Internal role supporting recruiters by:• Analyzing resumes and identifying top candidates• Proofreading, editing, and re-formatting resumes • Utilizing HubSpot to create landing pages and emails • Marketing resumes to relevant clients via email • Maintaining candidate records in ATS

• Provided peer tutoring for 200 level business analytics and statistics courses• Attended weekly meetings and training sessions to earn CRLA Level 1 certification • Participated in peer performance reviews and new tutor mentoring program• Documented all sessions and maintained student attendance records• Maintained confidentiality of student information, grades, etc.

2018 - Hostess @ Appalachian Brewing Company (West Chester, PA)2017 & 2018 - Cashier & Hostess @ Pica's Restaurant (West Chester, PA)2016 & 2017 - Hostess & Food Runner @ Duke's Riverside Bar & Grille (Wormleysburg, PA) 2015 - Cashier & Server @ Guiseppe's Brother's Pizza (Camp Hill, PA)2014 - Games Operator @ Harrisburg Senator's Baseball (Wormleysburg, PA)