Highly personable customer service professional with over 15 years experience in the shipping / freight forwarding industry. Talent assisting with customers needs in delivering the right products to the right location at the right transit time using the most cost effective method, whether it is sea freight, air freight or road freight. Highly experienced in processing shipments start to finish from collection right through to door delivery and customs clearances.I am used to providing the most highest level of customer service to some of our VIP and high volume clients and processing all necessary documentation from commercial invoices, packing lists, EC or Arab certificate of origins, EUR1's, ATR's, bills of lading and handling customs clearances through both CHIEF and CDS and raising T2L or T1 documents.