Emily Jessup Email & Phone Number

Fornham St Genevieve, Bury St Edmunds

I joined CNet Training in 2014 as HQ Operations Coordinator and moved into a more customer facing role as Client Services Coordinator.I now work part-time as a Business Development Coordinator and specifically look after our Masters Degree in Data Centre Leadership & Management and Online Re-certification programs.CNet Training, an Uptime Education company, designs and delivers technical education spanning the digital infrastructure industry that is recognised, respected and… Show more I joined CNet Training in 2014 as HQ Operations Coordinator and moved into a more customer facing role as Client Services Coordinator.I now work part-time as a Business Development Coordinator and specifically look after our Masters Degree in Data Centre Leadership & Management and Online Re-certification programs.CNet Training, an Uptime Education company, designs and delivers technical education spanning the digital infrastructure industry that is recognised, respected and requested throughout the world. Together, CNet and Uptime Education and are the Leading Education Authority for the Global Digital Infrastructure Industry. Their combined educational expertise, technical competency, and global experience establish them as the leading education authority for the global digital infrastructure industry and the pre-eminent organisation in professional knowledge progression, designing and delivering technical education that leads to recognised credentials in the form of accreditations, certifications and qualifications, from entry level to advanced specialist programs, including the Masters Degree in Data Centre Leadership and Management. A significant part of CNet’s history is the development of the unique and highly acclaimed Global Digital Infrastructure Education Framework, which provides clear education and career progression pathways in line with actual roles throughout the industry. Trusted and followed by multinational organisations across the globe, it maps educational and development plans for individuals, teams and organisations. CNet operates with three core values consistently at heart; driven by quality, motivated by legacy, committed to sustainability. Show less

Fornham St Genevieve, Bury St Edmunds

• Developed and maintained the efficient and effective running of the Operations department• First point of contact to students that attended our courses at HQ• Coordinated with companies, booked students onto our courses and notified companies of any changes• Organised On-Site Training placements for resettlement students that attended our courses at HQ• Promoted the On-Site scheme and recruited new companies• Inputted and maintained information on our database•… Show more • Developed and maintained the efficient and effective running of the Operations department• First point of contact to students that attended our courses at HQ• Coordinated with companies, booked students onto our courses and notified companies of any changes• Organised On-Site Training placements for resettlement students that attended our courses at HQ• Promoted the On-Site scheme and recruited new companies• Inputted and maintained information on our database• Processed a variety of orders and ensured cost effective purchasing• Updated company website accordingly with venue locations, new courses and date changes Show less

Cambridge, United Kingdom

• Accurately processing customer orders and enquiries in a timely manner using SAGE• Delivering world class customer service to end user customers and distributors• Booking equipment service and installations• Engaging customers to ensure their needs are met• Effectively maintaining customer data and building prospective customer data• Adhering to departmental KPIs and SLAs

The Ickworth Hotel

• Co-ordinated every aspect of child related activity within the Hotel in agreement with the other Heads of Department, and was responsible for the daily running of the Ofsted Registered Crèche• Maintained a high level of customer care with my team, to ensure we always met our targets• Co-ordinated a small team of staff to ensure the Crèche ran smoothly• Dealt with customer enquiries via telephone, email or face to face in a professional and courteous manner• Planned and… Show more • Co-ordinated every aspect of child related activity within the Hotel in agreement with the other Heads of Department, and was responsible for the daily running of the Ofsted Registered Crèche• Maintained a high level of customer care with my team, to ensure we always met our targets• Co-ordinated a small team of staff to ensure the Crèche ran smoothly• Dealt with customer enquiries via telephone, email or face to face in a professional and courteous manner• Planned and implemented an array of engaging activities to ensure children came home with happy memories• Purchased a variety of stock for the Crèche ensuring we were being cost-effective Show less