Emily Johnston Email and Phone Number
Emily Johnston work email
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Emily Johnston personal email
Hello! I’m Emily, an enthusiastic, lifelong learner with a varied background of education and career experience to keep life exciting.As Engagement Lead at Kooth, I can apply my public health and education knowledge and customer success skills to increase user engagement of the mental health platform. I have extensive experience in customer success, project management, and health information technology, working with diverse clients and stakeholders across the health care and education sectors.My core competencies include customer success, communication, interpersonal skills, SaaS platforms, CRM softwares, API integrations, EHR platforms, report writing, qualitative research, and patient engagement. I am passionate about improving health outcomes and access to care for all, and I am always eager to learn new skills and technologies that can enhance my work. I am seeking opportunities where I can leverage health and customer success expertise to make a positive impact on the world. Very open to discussing how my experiences can benefit your team. Feel free to email me at emily.johnston@live.com!
Telus Health | Telus Santé
View- Website:
- telushealth.com
- Employees:
- 7016
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Customer Success ManagerTelus Health | Telus SantéLinlithgow, Gb
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Engagement LeadKooth Digital Health (United Kingdom) Nov 2023 - Present -
Grant WriterEuan Gill Consulting Jul 2023 - Nov 2023Scotland, United Kingdom
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Senior Client Success Associate - EnterprisePhreesia Nov 2020 - Sep 2022• Lead seven accounts, serving 160,000 patient appointments weekly across 19 US states• Managed projects to improve utilization metrics through various reporting strategies with clients• Increased adoption of new and existing features including standard health questionnaires and API integrations with EHR systems Cerner, Allscripts and Athena• Mentor to new employees at Phreesia, lead onboarding training sessions- Manage and build relationships with key internal and external stakeholders -
Project CoordinatorArc Health Management Solutions Of Canada Inc Sep 2018 - Aug 2019Mississauga, Ontario, Canada• Assisted in short term and long-term disability case management • Created health and wellness program materials• Coordinated Worksite Modifications for clients• Responsible for monthly customer billing amongst other bookkeeping tasks in Quickbooks -
Communications OfficerOrnge Jan 2018 - Sep 2018Mississauga, Ontario, Canada• Administered all medical transfer numbers for patient transfers within the province of Ontario through Provincial Transfer Authorization Centre (PTAC) Operating System• Documented infectious diseases and outbreaks within the province• Monitored the spread of infectious diseases through screening patient transfers• Provided PTAC technical support to employees at healthcare facilities -
Group Sales AssociateComcast Spectacor Sep 2016 - Apr 2017London, Ontario• Worked in team-based environment to sell group tickets and dinner packages for concert shows and sporting events at Budweiser Gardens venue• Made outbound calls to potential clients, design promotional material, and manage data on Salesforce operating system• Event day responsibilities consisted of ensuring clients arrive and are exceptionally pleased with the group sales experience -
Membership Services AssociateWestern University Apr 2015 - Apr 2017London, Canada• Demonstrated effective and efficient front-line customer service through selling memberships, organizing camps, scheduling appointments, event promotions, etc.• Demanded punctuality and highly developed interpersonal skills -
Sporting Events EmployeeWestern University Aug 2014 - May 2015London, On• Performed exceptional customer service to provide a positive fan experience at all of Western University’s sporting events including football, basketball, and hockey home games
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Crewman In Roads DepartmentRegion Of Peel May 2015 - Aug 2015Brampton, On• Tasks included bridge inspections, landscaping, and tree-cutting• Assisted in geo-media programming -
Events InternRogers Media May 2014 - Aug 2014Toronto, Canada• Accountable for all administrative duties on the events team to plan and execute more than 30 events (I.E. HELLO! Canada’s 50 Most Beautiful People, Canadian Business Profit 500 Summit) throughout the summer internship -
Administrative Intern In Communicable Diseases DivisionRegion Of Peel May 2013 - Aug 2013Mississauga, Ontario• Inputted mass data into information management system for the Tuberculosis Control Program• Responsible for organization, distribution, and shipment of medications to Peel Region • Created spread sheets, letters, and presentations in Microsoft Office applications for the team
Emily Johnston Skills
Emily Johnston Education Details
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Public Health -
Primary Education -
Health Sciences
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Phillip Pocock Catholic Secondary SchoolHigh School
Frequently Asked Questions about Emily Johnston
What company does Emily Johnston work for?
Emily Johnston works for Telus Health | Telus Santé
What is Emily Johnston's role at the current company?
Emily Johnston's current role is Customer Success Manager.
What is Emily Johnston's email address?
Emily Johnston's email address is ej****@****cor.com
What schools did Emily Johnston attend?
Emily Johnston attended University Of Aberdeen, University Of Strathclyde, Western University, Phillip Pocock Catholic Secondary School.
What skills is Emily Johnston known for?
Emily Johnston has skills like Customer Service, Time Management, Teamwork, Public Speaking, Microsoft Office, Mental Health Advocacy, Event Management, Direct Sales, Leadership, Event Planning, Communication.
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