•Develop, implement, review, and analyze operational policies and procedures to optimize efficiency, standardization, and succession planning.•Manage HR Department - assist with internal policy development, payroll, recruiting, benefits implementation, contracts, training, and onboarding/off-boarding of talent.•Oversee bookkeeping, budgeting, cash flow, AP/AR, month and year-end financial procedures, reporting, and corporate tax filings for Canadian and Costa Rican entities.•Investigate and resolve accounting and financial discrepancies.•Support internal investment due diligence process, investor relations, and ongoing management of investments.•Develop and maintain relationships with all service providers.•Responsible for implementing, organizing and ongoing management of a cloud filing system and task management software, ensuring all legal and regulatory documents are filed.•Obtain and maintain corporate insurance policies, group benefits and worker compensation coverage.•Contribute to internal/external company communications, design and branding– with a focus on copy editing of newsletter, website, presentation decks and other ad hoc communication projects.•Assist with project and event management as needed.•Work with the senior members of the management team to determine values and mission, and plan for short and long-term goals.•Identify and address problems and opportunities for the company, offering proactive solutions.•Help promote a company culture that encourages integrity, co-creation, conscious work-life balance, and prosocial behaviours.

•Provide administrative, operational and some personal support to the Founder, CEO and other members of the executive management team.•Assist in managing the Founder’s calendar - plan and schedule meetings, conferences and all staff travel – including organizing Visa Residency Applications.•Reconcile monthly corporate expenses and bank accounts.•Manage accounts payable and receivable for restaurant investments.•Initiate, organize and thoroughly document wire payments for various investments.•Assist Accounting Department with organizing year-end financial statements and Tax Partners in filing year-end corporate taxes.•Coordinate and implement employee onboarding, group benefits and various software programs/account set ups for new and existing employees.•Responsible for implementing, organizing and the ongoing management of a cloud filing system and task management software. •Assist in minor backend website updates.•Create various internal policies for the standardization of procedures as employee reference resources.•Obtain and maintain corporate insurance, group benefits and worker compensation coverage.•Provide assistance with the property management of 4 residences- including coordinating and overseeing renovations and property upgrades.

* Oversee internal control implementation and ensure reporting compliance.* Responsible for AP/AR, budgeting and cash flow management.* Assist with year-end financial procedures and corporate tax filings.* Develop and maintain relationships with all service providers.* Offer auxiliary support for investor relations, fund administration and internal/external communications.

• Provide administrative and operational support to the CEO and other members of theexecutive management team.• Maintain CEO’s calendar - plan and schedule meetings, conferences and all staff travel.• Process payroll for all staff across 3 countries, reconcile monthly corporate expenses and bank accounts, manage accounts payable and receivable, create various estimates and invoices, investigate internal finance discrepancies and stakeholder queries, and handle all chargebacks received across 3 merchant accounts with an above industry standard of dispute cases won.• Provide exceptional customer support onsite at various culinary and wine industry events including box office management, crowd control, and event planning.• Manage day-to-day HR operations - confidential and empathic point of contact for staff inquiriesand concerns, coordinate employee benefits, vet job applications, prepare job offers and employment agreements, and orchestrate on-boarding of new hires.• Responsible for overhauling and documenting all operational systems, processes andpolicies by creating a standardized solution centre of over 350+ solutions, for both internal procedures and Partners facing resources.• Manage 3 Airbnb properties including guest management and communications, gaining Superhost status and overall 5 star reviews.• Maintain fleet of 100+ ticket scanners used for events around North America including App testing and deployment, coordinating repair, shipment logistics, inventory tracking, equipment training and event-related Mailchimp campaigns.

• Managed a team of 6 staff including schedule, tip outs, implementation of structures ofefficiency, safety and training.• Responsible for the organization, ordering and distribution of supplements and alcohol required across all Fresh locations from various vendors.• Conducted one on one performance reviews.• Opened and closed the bar independently- managed and restocked inventory counts.• Knowledge and memorization of various drinks and menu items.• Heavy duty cleaning and lifting of upwards 50lbs.

• Maintained the highest degree of confidentiality of documents, files and cases.• Typed and tracked proper spelling for final documentation and transcripts.• Monitored the process of witness examinations and discoveries between lawyers and plaintiffs/defendants.

• Responsible for greeting clients, email, multi- line phone and courier correspondence.• Supported office administration needs: running document copies, scanning, collating, organizing.• Ordered and restocking office supplies.• Shipping and receiving courier orders through Fedex, UPS, DHL, Canada Post, TNT, QMS and Current Express websites.

• Responsible for Iron Mountain data entry of closed claims files for both Auto and Underwriting departments.• Organized closed claims storage wall and filing and retrieval.• Salvage assistance (Audatex and Impact website systems).• Managed new auto claims assignment to adjusters (FACSYS system).• Assisted in ordering police reports and various miscellaneous tasks for the Manager of the Auto Claims Department.• Provided reception coverage.• Fire Warden on the Health and Safety Board.