Sportradar is the leading global sports technology company reimagining immersive experiences for sports fans and bettors. Established in 2001, the company is well-positioned at the intersection of the sports, media and betting industries, providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business. Sportradar employs more than 2,950 full time employees across 20 countries around the world. It is our commitment to excellent service, quality and reliability that makes us the trusted partner of more than 1,700 customers in over 120 countries and an official partner of the NBA, NHL, MLB, NASCAR, FIFA and UEFA. We cover more than 890,000 events annually across 90+ sports. With deep industry relationships, Sportradar is not just redefining the sports fan experience; it also safeguards the sports themselves through its Integrity Services division and advocacy for an integrity-driven environment for all involved.

- Responsible for the top revenue-generating accounts with a focus on client target achievement, increased performance and solid profitability- Lead cross-functional steering committees of our client projects across 3 different geographies - MENA, CEE and WE- Manage internal operations team with an emphasis on user engagement, performance strategies and incorporating user feedback for product development

- Plan, scope, assist with several concurrent running projects- Define and collaborate closely with development teams for new app features, performance, and UX/UI- Coordinate the idea to launch of new hardware products with internal and external teams (pricing, timelines, technical specifications)

- Provided above and beyond customer service to our international customers via phone, email and chat- Captured and relayed relevant customer feedback and insights in order to improve the Tractive customer experience- Analyzed performance numbers with team lead to take data-driven decisions to increase the quality of the Customer Happiness Team

- Generated $500,000 in timeshare sales with executive owners- Executed exceptional customer service to vacation guests- Produced daily, monthly, and quarterly sales reports for the Management Team

Responsible for the planning and implementation of all aspects of the VIP experience during the Family Circle Cup tournament.

As an intern with the CofC Athletic Department, I handled promotions of all the College's Division 1 sports along with any special events during any games. My responsibilities also included overseeing the student spirit group, Maroon Mayhem.I also helped carry out the promotions for the ESPN Basketball tournament, the Charleston Classic held in Charleston, SC