Emily Knowles Email & Phone Number

United Kingdom

London, GB

Hatfield, Hertfordshire, GB

Hatfield, Hertfordshire, GB

Nottingham, GB

o Promoting club nights, which has increased my confidence in approaching and informing differing groups of people.o Working alongside technical and bar crews, to prepare event venues, including seating and stage equipment.o Dealing with ticket sales disputes at club nights, testing my customer service skills and importance of compromise.

Houston, Texas, US

o Project managed employee engagement and company culture initiatives throughout the year, across 10 HPE UK sites, under direction of HPE executives around the world. Ensured deadlines and quality requirements were met:o Reducing single use plastics across UK offices, saving over 60,000 cups going to landfill.o Capturing HPE’s values of innovation.

Kemble Drive, Swindon, GB

o Team working with kitchen staff to prepare food and drinks in the NT’s second busiest café in the Midlands.o Maintaining excellent customer service in a high-pressure environment, dealing sensitively with difficult customers.o Responsible for cash management and kiosk sales.

Twyford, Berkshire, GB

o Researched and prepared a report on creative options for the organisation of electronic data as a part of a review of the company business management system.o Initiated cultural change to paperless working in a new office environment - ‘PaperLite’ including producing creative infographics used throughout UK offices.o Assisted with internal communications.

Toronto, ON, CA

o Coached children aged 5-12, tracking their progress against KPIs to improve their long-term performance.o Adapted my communication techniques to young people to give effective explanations about swimming techniques.

Coventry, West Midlands, GB

Toronto, ON, CA

Bachelor'S Degree, Business Management And Entrepreneurship

Design Thinking & Innovation

A-Levels, Economics (A), Mathematics (C), Psychology (B), French As (C)