Emily Kral Email & Phone Number

Toledo, Ohio, United States

Toledo, Ohio Area

-Assist with the planning, development, and review of Practice resources (tools, surveys, materials, etc.)-Develop and manage client relationship with respect to wellness, ensuring optimal client satisfaction.-Provide clients with recommendations that assist in the development of an effective strategic wellness plan.-Develop, foster, and maintain a network of relationships with community groups, agencies, and individuals.-Manage a book of 55 clients of varying size and industry.

Columbus, Ohio Area

-Manage 43 cases for adults with varying disabilities. -Build and maintain relationships with both natural and paid supports.-Connect individuals to community resources such as mental health counselors, day programs and job services.-Assist individuals with maintaining Medicaid and Social Security benefits.-Authorize funding for all waiver services by creating a budget and an individual service plan on an annual basis.

Newark, Ohio

-Verify patient demographics and insurance eligibility daily before patient arrival-Process patient accounts with balances and complete Accounts Receivables reports; Process patient refunds-Create and process batches with patient charges before sending to coding-Assist in providing additional training for office staff-Communicate with patients and their parents regarding account balances

Zanesville, Ohio

-Created and distributed a series of surveys for the model room tours, tabulated the results of the returned surveys, and prepared reports for administration-Collaborated with a team in implementing a "Quiet Hour" pilot on a medical/surgical unit-Processed and organized data into multiple systems-Attended and contributed to meetings for multiple committees

-Assessed customer concerns and made quick and courteous decisions to resolve them-Maximized office efficiency by initiating a better system for pickup and delivery of documents-Collaborated with coworkers and supervisors to implement new recording software

-Addressed customer concerns and made quick and courteous decisions to resolve them-Implemented corporate guidelines to ensure positive and accurate image of Wendy’s name and products-Ensured quality products were distributed to customers by implementing health regulations

Zanesville, Ohio

-Oversaw and instructed children ages 0-3-Implemented state regulations to ensure a safe and positive educational environment for all children