•Plan content schedules, create graphics, and write copy for 3+ social media accounts across 2 channels.•Generate potential leads for 3+ clients based on industry fit.•Responsible for daily engagement with targeted audience to expand reach.

•Design and implement social media strategies for Facebook and Instagram to increase engagement and in-store traffic.•Plan social media content and create copy to meet strategic goals and showcase products.•Curate store merchandise to meet consumer demand and increase sales.•Assist customers with custom product design and purchase decisions by providing unbiased product knowledge.

•Created brand presence on Pinterest to connect with new markets and drive conversion. •Was responsible for planning, content creation, scheduling, and engagement for 7 social media accounts across 6 channels. •Created strategies for two TikTok accounts leading to a 30% increase in followers and a 1,150% increase in engagement within 5 months.

•Planned, created, and scheduled content and monthly campaigns to engage consumers and increase traffic.•Solicited businesses and organizations for mutually beneficial social media partnerships.•Supported customers with account billing and management to ensure satisfaction and proper accounting.

•Provided customer service throughout both chaotic and mundane circumstances including technology failure and process disruption and built personal rapport with regular customers.•Earned opening and closing responsibilities based on my track record of strong work ethic, attention to detail, and responsible leadership within a team with a high turnover rate.•Selected to train new hires to ensure strong process understanding and encourage work ethic and positive team… Show more •Provided customer service throughout both chaotic and mundane circumstances including technology failure and process disruption and built personal rapport with regular customers.•Earned opening and closing responsibilities based on my track record of strong work ethic, attention to detail, and responsible leadership within a team with a high turnover rate.•Selected to train new hires to ensure strong process understanding and encourage work ethic and positive team dynamics.•Identified inefficiencies in the requisition process and developed and implemented an additional process to maximize efficiency. Show less