• Prepared and served hot and cold beverages, such as coffee, espresso drinks, blended coffees, and teas while providing customers with product knowledge, such as coffee blend or preparation descriptions to increase sales.• Demonstrated use of technical equipment, such as espresso machines. • Cleaned and sanitized work areas, utensils, and equipment bi-hourly to ensure safety and proper health standards while training new employees to follow same standards.

• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers and opened and closed registers prior to and after closing the store.• Supported management team to drive customer experience, financial results, and delivering brand standards of operational and merchandising execution. • Capitalized on opportunities to enhance customer experiences and bring in repeat business while training new and existing associates to maximize productivity and knowledge throughout the team.• Presentation leader- kept salesfloor and backrooms in order and made sure floor set followed the company blueprint. • Sanitized and cleaned store/ bathrooms daily including organization of sales floor and stockroom to keep merchandise in order and accounted for while completing daily shipments of new launch and replenishment items.