Emily Lerschen Email & Phone Number

Los Angeles, California, United States

Orchestrate new tenant orientation and validated seamless move-in processes to foster positive experiences for tenants joining community. Coordinate evaluations, cleanings, and maintenance activities to improve unit quality. Deliver essential information and detailed documentation for tenants and addressed concerns/conflicts to achieve complete tenant satisfaction.

Los Angeles, California, United States

Reported to the US Operations Manager and Programme Manager. Responsible for driving operational excellence across various aspects of the business - this included managing colleague onboarding and offboarding tasks, ensuring IT equipment setup and access for new starters, coordinating account creation for relevant applications like Bullhorn, Fuze, and others, and handling equipment return and account closure for leavers. Supported Recruiters and Account Managers with onboarding and compliance requirements for external colleagues, initiate background checks for Contractors, and manage Docusign administration. Take charge of systems management, maintained and supported all cloud applications, acted as the Admin User on Bullhorn account, and ensured database accuracy. Office management tasks involved acting as the main contact with building management, coordinating service requests and meeting room arrangements, and managing shared expenses. Served as the Data Protection Champion, updating and maintaining the Risk register, handling data breaches and retention policies, and ensuring compliance with erasure requests. Updated Operational and IT policies as needed, support team members by organizing incentives and wellness events, and drive continuous improvement initiatives by identifying process improvements and tackling business challenges. Prioritized multiple projects and ensure compliance with audit requirements and legislation, contributing to a positive work environment and fostering collaboration, accountability, and excellence within the organization.

Los Angeles, California, United States

Monitor inventory levels, optimize efficient usage of resources, and maintain precise inventory data in collaboration with operations. Director to achieve significant reduction in overheads and business expenses. Process wide range of supply and marketing material orders for West Coast offices to guarantee smooth functioning of operations and on-time procurement of necessary items. Overseeoccupancy-related matters and shared expense items, such as parking, validation inventory, access card roster adjustments, and key log maintenance in liaison with building management. Conduct onboarding processes for all West Coast newly hired employees to facilitate seamless integration into company and foster positive initial experience.● Cultivated healthy and safe workplace environment in compliance with established standards and procedures to assure wellbeing and satisfaction of all employees.● Validated prompt and real-time posting of all West Coast jobs on local job boards and internal company website to enhancevisibility and attract potential applicants.● Ensured accurate and timely processing of financial transactions by approving invoices of West Coast consultants.

Los Angeles, California, United States

Streamlined and administered operations, scheduling, correspondence, and candidate’s job data while promptly communicating relevant information to CEO as per requirements. Managed both personal and professional schedules for CEO, encompassing calls, appointments, meetings, and travel arrangements. Documented correspondence and contract information to maintain integrity and confidentiality of records. Assessed CEO workload and devised innovative solutions to validate smooth flow of operations. Generated daily agendas and facilitated effective communication among all involved parties to assure timely completion of all tasks. Developed high-performing team by conducting thorough screening, interviewing, hiring, onboarding, and training of newly hired candidates.

Los Angeles, California, United States

Coordinate personal and professional schedule for the CEO including calls, appointments, meetings, and travel. Produce daily agenda and communicate with all parties involved. Document correspondence and contract details. Evaluate CEO workload and problem-solve to ensure smooth operations. Became the lead executive assistant within 1 month at Kossoris Search.

Los Angeles, California, United States

Administer new tenant orientation and coordinate move ins. Inspect the building daily and update the property manager on the state of the building and any issues to be addressed. Arrange inspections, cleanings, and maintenance for the units. Provide information and documentation for tenants. Problem-solve conflicts and tenant concerns. Helped tenants achieve resolution for long standing building issues.

Castro Valley, California, United States

In my position I would pull small groups of students, K-5th, out of their classrooms and practiced their reading and comprehension competence. We would work on using their grade level reading tools, test their comprehension, and give them a safe space to allow growth in their skills.

Bachelor'S Degree, Anthropology

Associate'S Degree, Psychology