 Provide support and assistance to individuals, youth and adults, in crisis  Accurate documentation, case-note writing and reporting in EMHware  Support individuals who have mental health diagnosis, addictions, or developmental delay Aid clients in the locating and accessing of services as needed  Utilize assessment tools; OCAN, ANSA Support individuals over the phone, in person or by attending the scene of the crisis

 Directly met with clients to provide correct information and complete intakes  Accurate Documentation, Charting and RGI applications Research and follow the Housing First model  Adhering to the Housing Service Act to follow exact procedures when working with tenants  Designed group programming for adults with concurrent disorders considering best practices  Coordinated and facilitated weekly workshops for Tenants

 Supported Resource Coordinators; updating records using BCFPI programming Assisted with screening and intake procedures; maintaining confidentiality General office duties, organizing file system, utilizing current office software

 Safely managed multiple youth in a home setting; supervision and care taking Met the diverse needs of youth with developmental delay and/or Autism spectrum disorder Assisted in behavior modification techniques, crisis intervention and calming skills Monitored routines and implemented extracurricular activities

 Delivered care to individuals with special needs; personal care activities, medications Enhanced learning opportunities through planned extracurricular activities Facilitated communication development during day programs