Led team of directors responsible for data-driven business analytics and pricing strategy for Alliances organization that embeds data into partner platforms.• Developed portfolio segmentation model supporting $14M in revenue growth through headcount optimization, contributing to 10% annual growth.• Analyzed cost of 100-person division finding opportunities for automation, reducing expense by 5%.• Standardized pricing across 7 products, decreasing sales cycle by 10% and increasing sales efficiency.

• Led new market assessment and business analytics for Alliances organization • Defined customer-focused strategy for ecommerce checkout product – an opportunity of $2.3B• Developed database and analytics model with data visualization in Tableau for $150M portfolio to inform strategic prioritization and resource allocation – improving efficiency by 5%• Built product demo and presented to prospective customers for feedback and market research

• Led global transformation of marketing automation platform, Salesforce Marketing Cloud (SFMC / ExactTarget)• Designed end to end customer journeys to create a more personalized experience leveraging big data• Partnered with Marketing, Sales, and Account Development to design & prioritize product roadmap• Managed annual strategic planning process for corporate card marketing organization with a $50M budget• Built global reporting infrastructure to align metrics across 16 markets• Managed global team of 4 people and external consultant group of 10+

• Partnered with large retailer to launch innovative new product with potential revenue of $30M annually• Built investment analysis process to improve ROI on $30M marketing budget• Led pricing strategy for a $2B gift card portfolio and a set of new reloadable products growing more than 2x annually• Performed market sizing for reloadable products with over $100B in potential Sales• Led competitive analysis, assessing pricing strategies and business model of leading competitors• Assessed profitability of signed deals in B2B space and built standardized pricing grid to drive better pricing decisions • Prepared business updates for senior management • Managed 3 direct reports

• Assessed impacts of potential growth strategies and cost initiatives for company's management team; packaged and presented recommendations to my leaders• Led summer intern on analysis of US consumer credit trends and impact on Amex cardmember revolving balances to educate senior leadership about size of opportunity in US consumer lending market• Prepared decks for presentations to Board of Directors, CFO, General Management Team and other key leaders• Collaborated with team to model double dip recession and analyze risk to Amex key metrics, advising Global Merchant Services General Manager of possible business scenarios • Led team through Fourth Quarter Stress Test, evaluating impact of economic downturn, to inform the company's capital strategy and to fulfill regulatory requirements• Analyzed performance of major competitors and presented results to SVP, building awareness of competitive landscape across various businesses and markets

• Managed relationships with business partners in Consumer and Small Business divisions and acted as point of contact for all requests from Online Acquisition teams• Played key role in developing process to improve transparency of Card Acquisition models and presented to division CFO and other key leaders• Developed new profitability-based incentive structure for Consumer Card Inbound Card Sales phone reps• Provided thought leadership around interpretation of Halo and helped business partners to accurately measure Halo impacts• Partnered with Risk to modify calculation methodology of outdated eCMV profitability metric, which is used across Internet channels in Consumer and Small Business Card businesses covering roughly 20% of Card Acquisition investment dollars, about $100M

• Developed new revenue streams by analyzing impact of feature shop locations on product performance and establishing benchmarks to measure future success• Optimized vendor willingness to pay for product placement by measuring dollar value of key product locations• Predicted future product performance given specified criteria and made recommendations on planned feature shops using financial models• Presented results to executives and made recommendations on future feature shops• Interviewed senior executives about go-forward company strategy and expectations after leveraged buyout

• Collaborated with team to prepare client presentation illustrating capabilities of the firm’s missile detection system, which resulted in a $12.5 million contract• Developed, evaluated, and successfully implemented innovative software solutions to interpret radio signals on military planes and helicopters• Researched opportunities with new technologies for use in internal systems and later implemented findings in order to deliver increased efficiency and reliability• Led meetings to discuss product quality and requirements verification; recommended solutions to management for future implementation